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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,536 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dishwasher has been outstanding. Super quiet, does great job washing and drying. Love the Wi-Fi notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new dishwasher! We love the third rack for our utensils. We love the way it cleans and the way it looks. 

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my 6 y/o Kenmore Elite dishwasher with this Samsung unit and we love this Samsung! It cleans the dishes much better and leaves the items spotless. And it is SUPER QUIET!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love the third rack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 3rd rack on this dishwasher. It is super quiet and does a nice job cleaning. Looks great as well. No issues so far except for setting up the wifi that has been a challenge

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So Quiet!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning the dishes, and is so quiet you hardly even know it's on

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent value for a super quiet dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the quietest dishwashers out there at 39 dB. Replaced a Kitchen Aid 38 dB dishwasher (also purchased at BB in 2019 that leaked and caused $20K in damages). I love that the display panel shows time remaining at a glance and blends well into a contemporary kitchen. very reasonably priced and compares favorably to $1.5K dishwashers like the Kitchen Aid I owned prior to leaking gasket. Do not regret my decision!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    New dishwasher.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very quiet dishwasher. I can hardly hear that it's on. The normal cycle is very long.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Super quiet. Exactly as we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Third rack

    Rated 5 out of 5 stars

    My first Samsung appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet! It cleans my dishes well. I love the third rack for my silverwares. I really enjoy the smart capability of this washer. So happy with my new Samsung appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishes are cleaning properly, but the issue is they are soaking wet when finished washing. Does anyone know a fix for this?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Imani G,

      We’re happy to know that the dishwasher works for you. Let us help find solutions to enhance your dishwasher performance.

      Here is a link to help you with the dishes that are not dry after using the dishwasher. Please note that there are hyperlinks you can click, which will give you additional information.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      Should you have other query, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150891758) when you message us so our team can retrieve your information.

      Thank you.

      -Leo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Our New Dishwasher!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love our new dishwasher! It is so quiet. No more turning up the TV to hear over the old dishwasher. And the inset opener doesn’t show fingerprints or smudges.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Great when it works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet when it works. Ive had this for 2 years and had to have it repaired three times. Now they just want to replace it and I'm more than happy to oblige. The arm keeps breaking belts and now the arms motor is shot. Its too expensive to have all these issues within 2 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JasonW,

      Thank you for your feedback. We are saddened to know that this has happened to you. What you have gone through is not the experience we want for our customers. Your feedback helps us understand where we can take steps to improve our product and service.

      Your dishwasher is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

      One (1) year parts and labor.

      Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only).

      *Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)

      Please click on the link for complete details of warranty coverage.

      https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144779863

      Leo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung products, love the fact that my dishwasher is so quiet, you can't hear it unless your right next to it! The features are great! Would definitely recommend this product to my family and friends. My other samsung dishwasher I had did not have a third rack. This new one has a third rack but not many utensils can fit there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and cleans well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth spending a few more dollars. Super quiet-we thought it wasn't working the first time we used it. It's that quiet!!! And dishes comes out clean and dry. Glad we splurge on this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this new dishwasher, it is super quiet and lots of space to load all your dishes. I love that i can access it with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and love the little basket / tray on top for small items. Love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Incredibly Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a working dishwasher, but while it was running the noise was really distracting. We purchased this dishwasher hoping that it would be quiet, and were happily surprised to learn that it is virtually silent. If it weren't for the countdown timer on he front panel it would be difficult to know if it was running, except for when it is pumping water out in to the drain. Oh, and it cleans great as well, with three separate, adjustable racks the allow arranging of a wide variety of dishes. The only drawback is that you can only put tall items (pizza pans, cutting boards) along the edge or they will block the upper rotating wash arm.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    This washer is AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest dishwasher I've ever owned. The three racks are very useful, and designed to move to accommodate larger dishes. The price is a little steep, but if you can afford it, get it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy-to-use. Very quiet and no issues with installation

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll find my review funny. I love this dishwasher more so because I utilize it as a drying rack! I prefer to wash dishes so when I do, I store them in the dishwasher to dry and eliminate them on my counter. Its great for when you you have company and use plenty of dishes, they come out so clean! No complaints here!

    I would recommend this to a friend