Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,536 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just before Thanksgiving and definitely put it through the test on that day. Fantastic. It is so quiet you hardly know it is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and versatile

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Works as promised. Very flexible because you can adjust the height of the upper tray and also because you can use the upper most little tray for silverware and remove the trays for silverware from the bottom tray when you have a lot of dishes to wash

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Linear Wash 24

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how quite this dishwasher is. My wife always thinks it is not running it is so quite. Love the different wash options. So cool it opens by itself to let all the steam out and then it sends me a text that the wash cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love my appliances and electronics

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer so much ! Best investment I ever made with Best Buy ! I’ve had them for 2 years and have never given me an issue the team who delivered and set up my washer and dryer were amazing ! Definitely recommend making any of your electronic purchases with theses guys ! They make everything super accessible and affordable, the customer service is always top tier. I have never been disappointed in any of my purchases, everything has given me a bang for my buck !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dishwasher. Cleans dishes very well and when the dishwasher pops open to help dry it helps get rid of water spots

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Dushwasher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud drainage and also makes a noise when adding or heating water Cleans very well. Love that the door opens automatically for drying

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Should have went with Turbo wash over linear?

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a dishwasher! It really doesn't clean the dishes well. There is no food grinder and it just splashes anything you didn't pre scrub off around. Glasses and silverware come out spotted unless you are there when the door opens to dry and put away the dishes. But it is amazingly quiet. I would say save your money and try a less expensive turbo wash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and sleek

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous clean looking washer and very quiet. Have only used it a handful of times. A little harder to connect but believe that is due to the house connections. Overall very happy and got great savings with best buy not to mention was available to take home with no back order

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very quiet, not fingerprintless, hate the fact that delivery sucks and got dented items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and is easy to use. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Simply the Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amaizing top of the line appliance. we love it!!! This dishwasher is for our new home. Also, it is our first time that we owe and will be using a diswasher. Excellent reviews. Another feature that we like a lot is the fact that this dishwasher is so quiet that is simply the best.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Smaller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The racks are as deep and wide as our last one, but not as tall. So not worthy of 5 stars. However, it actually cleans the dishes! No prewash needed.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Less than 2 years and machine stopped working!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in Jan 2024 - it was delivered Feb 2024. After less than 2 years, today the machine stopped working during the rinse cycle and there's a burning smell. I use the washer maybe 2-3 times per week - so not even excessive use. Of course, neither Samsung or BB cover the product for more than a year. Very disappointing that an appliance cannot even last for 24 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VickiM,

      We understand the value of having functional appliances at home. We can assist you with your washer.

      Here is a link to help you with your washer that stopped working. Please check the embedded words, and click "No" under "Did this resolve your issue?" for more details.

      Samsung washing machine does not spin at all
      https://www.samsung.com/us/support/troubleshoot/TSG10003486/

      Additionally, below is a link to help with the burning smell in your washer. Please click the option "Washing machine has a burning smell" for more details.

      Samsung washing machine or laundry smells bad
      https://www.samsung.com/us/support/troubleshoot/TSG10007246/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150802931) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Time saver!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves our new dishwasher! Saves time and our dishes are way cleaner than before

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dishwasher

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besy buy was very quick to mske ready for pickup, and helpful for loading in truck. So far the Samsung linear dishwasher is cleaning vey well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won me over!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but I am very satisfied with it. Got the version with the agitator. Matching dryer also. Samsung has won me over!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not impressed, regret hits hard now that I cannot return it. I feel like a lot of the positive reviews on here weren’t completely honest. It does not wash as well as my older one, when it dries it pops open to save energy I think but nothing is dried fully. I have to hand dry the dishes before putting it away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that the overall experience with the dishwasher cleaning and drying performance can be frustrating, FabianaP. Let us help.

      We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the link attached if the dishwasher does not turn on, as it contains helpful tips.

      The dishwasher cycle ends before the dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.

      Samsung dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      You may also refer to pages 47-49 of the user manual for other solutions when the dishes are not clean and dry after a dishwasher cycle.
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Lastly, the links below will guide you in improving the dishwasher cleaning and drying performance and its cycles, settings, and options for reference. Please watch the video of the first link from start to finish.

      Improve your dishwasher cleaning and drying performance:
      https://www.youtube.com/watch?v=bajCw_H-njg

      Samsung dishwasher cycles, options, and settings:
      https://www.samsung.com/us/support/answer/ANS00084182/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149664343) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer cleans even my husbands greasy mechanic clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet and looks nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless looks nice. It wanted to lowest dcbl. The only time we heard noise is draining. We didn't realize but when the dishes are done the door popes open.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 1 out of 5 stars

    Zero Stars

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THE WORST dishwasher I have ever owned in my entire life! It actually is the first dishwasher I have ever purchased and I have never been more disappointed. I chose this model solely for the fact it didn't have a handle - I wanted it to match my Samsung refrigerator which also has no handles. I didn't really want the most expensive model but was willing to pay extra so it would match and I THOUGHT it was going to be a great appliance. WRONG! The dishes do not clean well at all. You absolutely have to wash them all in the sink first. Then they don't rinse well and they definitely don't dry. I hate the fact they get air dried by the door popping open at the end of the cycle. I really miss my heated dry cycle that all my other dishwashers had. I have switched to the most expensive soap hoping that would clean the dishes better. It only had a marginal effect. I added the rinse agent - something I have never needed in the past - and still only a marginal improvement. The dishwasher also has an odor to it even after the dishes are all clean or the dishwasher is empty. I've never experienced that with any previous dishwasher and I don't know how to make it go away! How can it smell after a 2 1/2 hour wash cycle? I thought I would love how you can make adjustments to the racks but I still can't fit as many dishes as I could with my previous dishwashers. I don't like how the silverware baskets clip on - I like to be able to lift out the basket so I can move it to my counter above my silverware drawer. Unclipping this would be too much of a hassle so now it's more work putting away silverware. I think the only thing I like about the interior is the 3rd rack. It's very useful. So basically I spent all this money just for the exterior to match my kitchen (it does look great) and for that 3rd rack. Otherwise, this is a useless piece of garbage. To be fair I absolutely love my Samsung fridge, stove and microwave. They are all super amazing. I have no idea how Samsung failed so miserably on this dishwasher!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I understand how frustrating it can be when results and expectations do not meet! I would like to help you get the best performance out of your dishwasher by providing you these links to troubleshooting guides to support your concerns (https://bit.ly/2BlIzGT) (https://bit.ly/2VuRdty). We thank you for being a loyal Samsung customer! ^Lena Samsung