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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the quiet operation, cleaning performance, and ease of use of this 4.5 Cu. Ft. 10-Cycle High-Efficiency Front-Loading Washer with Steam. Many appreciate its capacity and the available features, including the steam function and energy efficiency. However, some users report issues with excessive wrinkling after the spin cycle and concerns about the door and potential odor. A few also mentioned balance problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 651 reviews
  • Rated 4 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a busy home with lots of laundry needs. I have had bad luck with my past 2 washers. This machine far out does both. It caneven wash a dog bed with out moving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really loving this Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buying experience and a great product. We've been using it for a few weeks and the front loader is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product! We got it at a reasonable price and fit right in our Landry room perfectly!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Mickey! We're so glad that you were able to find the right washer to fit your needs and your space. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer and dryer set and it’s the best investment I’ve made. Great features too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Tech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick, those guys showed me how to use it and said to call if I needed any help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. This washer has met and exceeded my expectations. I like having the quick wash cycle, and the normal cycle does a really good job on our clothes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old similar Samsung. The old one broke an internal frame part inside the basket and vibrated itself to death. Too expensive to fix (more than a new machine). Replaced it with this one, which also had vibration issues. Returned it to Best Buy. BB was great with the return, and the install techs were awesome. This was mounted on a Samsung pedestal on a concrete floor. Too bad appliances only last a few years anymore. I think this model is discontinued.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung front load washer I purchased was for my son , the machine operates nicely , his Family Members love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great price, and delivered as plann

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, and delivered as planned!! The delivery guys were professional, knowledgeable, and quick

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Its ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already getting it replaced after only a little more than a month. Spin cycle is shaking far more than it should

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can wash a lot of clothes in one load. Very quiet and does not shake during the spin cycle like some other washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a beautiful set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set but the front door (evil door) to clean the filter part sucks. I guess that is what you get with front load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has all the features I would use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the Samsung with 14 cycles for another house but this 10 cycle is all I would use. I like both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Many options, delay start being one of my favorite! Self cleaning! Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Washer, easy to use, uses a lot less water. Would be great if the washer door was reversible.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I like that it’s easy to use, and it uses less water. Thank you for the 5-star review. Your honest feedback is refreshing and helpful. Welcome to the Samsung family. ^Shifa Samsung

  • Rated 4 out of 5 stars

    Good product at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a front loading washing machine and my research scored this Samsung high. Good decision. Wish we had got the added forgotten items door .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung before and it lasted about 10 years so we are hoping to get the same out of the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like my clothes are cleaner than they have been. Love my new washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the unit for about a month now. Washes quickly and efficiently. Would recommend for price versus features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s the first time that I had to buy a new washer and I’m impressed with the electronics.

    I would recommend this to a friend