Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and effective spin cycle, resulting in cleaner, drier clothes. While some experienced issues with water temperature and occasional reliability concerns, the positive feedback on cleaning and quietness outweighs these drawbacks. The price point also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 693 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use, does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, works great. Dries my clothes much faster than my old dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was my favorite of of all the Samsung washer. Very easy to use and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very easy to operate. Does a good job with every wash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feature-packed washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are new to this W/D set so we have not explored all of its features just yet. However, we really love the pre-wash feature and container for pre-wash material (e.g., Oxyclean). We are pleased with the performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washing machine. So much quieter and almost no vibration.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great. It is able to carry a big load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Doesn't overdry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't overdry and love the bulky load settings for bedding

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice and looking product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well made machine. Very easy to use and works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Many Functions/ Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many bells and whistles. Great Product. Easy to use and stackable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many choices, clothes get really clean. Love this machine

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first day it threw a code and had to have geek squad come out to fix. Was okay for a week and then threw another code. Went and got a different model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product except the one thing is that steamer hose connection to dryer is not long enough to fit my space so I am using this product without the steamer for dryer. I wish they make the longer steamer hose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer. It tells you exactly how long the cycle will be and you can save a frequently used type of cycle as a favorite. Both of these make it extremely easy to start the washer and takes out the guesswork of having to check to see if the washer is done. I just set a timer on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, efficient, load and soiling sensitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was a big upgrade from the 20year old top loader we had. However, like all front loaders, gunk tends to build up in the door ridges which need to be cleaned with bleach every few months. Also the exterior glass cracked after 1 year. I need to call for the warranty repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer. My second Samsung washer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold on Samsung after I purchased my first washer, and when I needed a replacement, I only wanted a Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mid range product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned MAYTAG products for 12 years. We decided to switch to SAMSUNG after reading reviews and so far we are happy with the product. The washer is a little noisy and takes longer to do a load of cloths. Another point: make sure you keep the shipping bolts to anchor the drum just in case you move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy. I'm a big fan of Samsung appliances and this washer is no exception. If there was anything I could change though it would be to shorten the "load complete" tone. It sings for about a minute. There might be a way to shorten it I just haven't looked for one yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Kenmore with this washer and love it. Haven't been able to try out all of the cycles yet, but so far no complains. It is very quiet and love the music it plays when the load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of 18 year old may tags and love the efficiency of these. Bigger than what I am used to but we can actually take a shower while running the washer

    I would recommend this to a friend