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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and effective spin cycle, resulting in cleaner, drier clothes. While some experienced issues with water temperature and occasional reliability concerns, the positive feedback on cleaning and quietness outweighs these drawbacks. The price point also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 693 reviews
  • Rated 4 out of 5 stars

    Another winner for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job, installing it at first was a pain due to bad installers (first time I ever experienced that), who made up any excuse not to hang around and install. So it was a rough go getting the drain hose to stay in the drain, but once we duct taped that extender and to the drain, no problems, does great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very close to a smart washer, we love the easiness to operate and understand all the different cycles, beautiful design, great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, most of my complains about it are superficial and minor. I might recommend getting the pedestal if you can afford it. Its not that big of a deal not having them, but after a full day of doing laundry and can get rather tiresome constantly bending over or squatting down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another fantastic appliance from Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally sold on Samsung's product reliability and dedication to quality. I have been upgrading my appliances over the past few years as I can afford to do so and I can tell you you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quiet and clean clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I last purchased a washer and dryer. The advances in cleaning technology are just incredible. I'd get clean clothes from my previous washer, but now i get the cleanest clothes I've ever seen. It's extemely noticeable on the whites. I also don't miss all the rumbling and vibrations when my old washer was spinning the water out of the clothes. Bottom line... I got my moneys worth.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe we just needed a new washer really bad but absolutely love this washer. Have everything from dress clothes, sweaters, grass stained kid pants to muddy constructions clothes and everything comes out spotless with this washer. Great options from bedding to sanitizing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quiet and very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is not only beautiful buts its so great at cleaning clothes. Our clothes come out great and hardly wrinkled. Also it is so quiet compared to the top loaders we used to have. I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this installed by Best Buy, replacing a 20 year old washer. What an upgrade - so much faster cycles! Excellent key pad response on the electronic dash, outstanding results. Didn't know if I would like a Samsung model, but it's proven spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the pleasure of demoing this washer. I really liked it. The color was nice. Once I ordered it the dryer became unavailable, so I ended up getting the merlot. Mix and matched it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased these to replace an older top load set. These came with good reviews and were at a decent price on sale. They are wonderful. All the settings make it so easy to clean everything in the house including the throw pillows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scrub a dub dub!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer get clothes very clean, lot of options. The hook up guys did a great job and made sure to give a basic over view of the operations to get started with basic load and wash instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far very impressed with the Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were given great guidance at the Florence KY location on which direction to go. The benefits described during the sales process have been realized. We are very happy with our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sanitation cycle and the stream cycle. They may take long but is worth washing the towels and undergarments in the sanitation cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did our research when purchasing this exact unit. We ended up purchasing it from Bestbuy instead of Sears because the Extended Protection plan was cheaper. Overall it works great and we are happy with the product. Very quiet and smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It washes! It Folds! It Steams!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dirty clothes? This will get them wet, slosh them around with a little detergent or bleach, and get the clothes as clean as any other washer out there. These front loaders always leave some leftover water from the previous cycle inside the machine. They try to sell you the huge denture cleaner tablets, but this is all you really need to follow... Don't leave the door closed when not in use for more than a day or it will get swampy inside. If you do leave the door closed for a period of non use, or if the washer sits inactive while you are away for a few days, run a quick wash cycle with just a few towels and a small bit of bleach to freshen up the stagnant water inside the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking Washer, tons of bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the features and function, the unit is pretty deep to make sure to check that you have the room first, but it does everything we need it to, and found that this model without the touch screen was much more practical and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues at all since I got it. I have ran probably 20 loads through it so far and no issues. I also washed a plush king size blanket, which came out perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job. However, I like the old fashioned push buttons better since they respond right away. To change temperature settings, I usually have to hit the pad a few times. Not a deal breaker for me though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the washer and dryer for about 4 months and are very pleased with the results. No surprises, and works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does it all, and the steam option is a great addition for anyone who wears uniforms to work that must be cleaned thoroughly without adding too many wrinkles.

    I would recommend this to a friend