Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.8 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. 13-Cycle High-Efficiency Steam Front-Loading Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and effective spin cycle, resulting in cleaner, drier clothes. While some experienced issues with water temperature and occasional reliability concerns, the positive feedback on cleaning and quietness outweighs these drawbacks. The price point also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 693 reviews
  • Rated 5 out of 5 stars

    samsung came through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is loaded with features and options. My favorite is the delayed washing option. You can select a start time to have laundry done as you are returning from running errands. Washer automatically selects the appropriate water lever for the amount of clothes loaded. A pedestal make loading/unloading more user friendly, but expensive. Kids are facinated by drum light during operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing washer for the price!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, washes clothes and bedding fairly quick. Definitely worth the money. Make sure to read the manual to get the settings correct. Btw... when your wash is done the washer sings.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer and Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quite that I have to check to be sure they are running. Easy to operate and cleans my cleans my clothes the way I wanted. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing front loader

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the washer and dryer!! They are efficient, quiet, and my clothes and bedding feel so much cleaner than they did before.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Could be "Excellent"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how silent the washer is and the different features, but I don't like how sensitive the buttons are. There's a delay when you press the button to when it finals moves to your selection. Drives me nuts!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Samsung Washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has a great line of products & this is a great washer. Lots of options for what you need it to do. Clothes couldnt get any cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge Capacity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washer. It's super huge which can wash all our clothes for a week in just 1 load. The touch control system is pretty cool too. Love the sound of it when it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet , elegant and does an awesome job. I had a good deal from best buy and it was a breeze to get it delivered and installed quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't wash well.Takes too long.stops,dings alot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has great settings but I find that although it has plenty of room for an x large load, the detergent holder only takes so much detergent and the instructions say not to add more detergent than the holder says to and not to add it to the clothes. So how do you use enough detergent for a large / x large load? You don't. That amount is not enough for a large load. The clothes still smell dirty even after the ridiculous amount of time it took to wash it around 50- 200 min plus! It stops and dings with a code constantly needing an attendant or someone to read the code and press start before it will begin again. It's pretty quiet which is a plus. However, coming home to a dinging flashing machine after going shopping for 2 hours and hoping that just one load could be done and finding that it's only gone through 20 min of it's 145 min cycle , is not acceptable. Give me my old fashioned plain $400 washer any day over this $1000+ waste of time and money any day. I regret buying it but I guess I'm stuck with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great wash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I can put a lot in it and my all was not ask good this one I wish I buy it a Long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent birthday gift for my mom...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother has been without a washer for 9years when hers broke and could not be fixed. She has been taking clothes to the laundromat for 9yrs. My sister, brother, and I went in on buying her a washer. I researched on-line for the largest one that we could afford. Plus I have only heard good things about the Samsung products. My mom is so pleased and has not stopped talking about how much she loves the washer and the time it saves her from having to load dirty clothes into her vehicle and drive to a laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that holds more than an average load of laundry. I like that the buzzer is more of a ring tone and gets your attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big the washer is it fits my bedding. I love the sanatize setting because I can wash my dogs blankets and they smell good when they're done. Love the Eco setting too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice Sturdy Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, everything is good about this washer. The only thing i dont understand is the Samsung Smart Care app is only available on IPhone and some Samsung devices which is really bad.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new samsung washer, it does a fantastic job on washing and is really quiet when it runs. Samsung has done very well with this model in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This washer dryer fit the space just right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer fit the laundry closet just right. Being front loaders this then enabled me to install a folding table so as to be able to fold clothes straight from the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Bigger is better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this machine because it was bigger than our previous unit. Will continue to test its limits as we wash more items. The looks are superb, and match our laundry room very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After research I decide to purchase this machine. Decision was influenced by on line information and consumer reports. Plenty of features. good performance to date.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Awesome washer with great options.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So our GE washer that came with house needed to be replaced. After a lot of research and shop comparing this unit was the one we got. 13 cycles of wash and super quiet. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    getting used the features, nice washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the washer, lots of features over the similar Whirlpool model, and less expensive. So far so good:)

    I would recommend this to a friend