Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2404 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the 4.5 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer's quiet operation, excellent cleaning performance, and large capacity. Many appreciate its ease of use and consider it a good value for the price. While some miss a traditional agitator, others find the spin cycle effective. A small number of users have reported occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,404 reviews
  • Rated 5 out of 5 stars

    Really great machine...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verified buyers' opinion are the deciding factor in my purchases. This washing machine and the matching dryer are both great...! The washer is quiet and it does a great job cleaning. The main thing is that my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Amazing washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer and dryer set is a dream. Runs very quietly and efficiently. Recommending these to our family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great washer, very quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. So quiet and I love the timer on it. Can wash LARGE loads and still come out very clean. Great price for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greasy Clothes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With working out in the oil field daily, this washer has really reduced that amount of times i have to wash my husbands clothes. The heavy duty wash has been a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better product than our front load washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a fantastic product - great value, well made and is much better than the LG front load product that hopped around and held soap and bleach in the door gasket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Has all the features we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has 9 different cycles plus options on using them, is easy to load and unload, and is priced very competitively.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    so so washer not the greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works pretty good but doesn't seem submerge clothes to fill with enough water. Doesn't submerge clothes in enough water to cover clothes when washing. Does get clothes clean I don't know how though. Wouldn't buy another washer like this though. Would opt for the old fashioned agitator type next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im satisfied. Quiet and energy efficient. Took a little bit to get used to the washing method. Clothes are clean smell fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has worked great so far. Pretty quiet and handles a large load with ease. Like watching it run through its clear lid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO MUCH BETTER THAN FRONT LOADERS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been using a front loader for years and pretty much hated every minute of it. Bought this as a replacement to our LG front loader and it was the best decision we could have made. For the money, it's a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a week, but it is a very nice washer and good value. I like the open drum and the choice of many different cycles. The only disappointment is that I was told that the drum was lighted and it is not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying a little extra for this washer. Easy to use and good on clothes. Top door is nice compared to front opening door because does not retain moisture and have the mildew smell. Only potential issue may be the flimsy detergent fill pop out compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    A truly fine machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer replaced an 18 year old unit. What an upgrade! Quieter, more efficient, and a great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been working out nicely so far. It has been quite efficient and I love that it doesn't have an agitator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manual did not provide enough information about the machine. I still have questions that are not answered in the manual.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome first time purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased this washer! My first time purchase on an appliance. I was going to purchase the next step down from these but the price difference wasn't much and these had a lot more features. Its been almost a month now and I've used almost every option it has and have no complaints. Very sturdy and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exchange.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an exchange to replace a broken open box deal that we bought. Best Buy was wonderful. The washer is nice but Best Buy is what I recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for large loads

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washers don't have the agitator in steel tub so you have to place the clothes as if there is one. great washer. Deep tub so especially good for tall people.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Takes longer than what I was used to but clothes come out very dry after the spin cycle is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LARGE CAPACITY WASHER & WAS USER FRIENDLY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAITED A LONG TIME FOR AN UPGRADE, AND THIS IS A REALLY NICE WASHER. I LOVE IT!!! WHEN THE LAUNDRY IS DONE, I DID NOT KNOW MY WASHER PLAYS MUSIC. SO VERY COOL!!

    I would recommend this to a friend