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Customer reviews

Rating 4.5 out of 5 stars with 2404 reviews

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  • Quality

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the 4.5 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer's quiet operation, excellent cleaning performance, and large capacity. Many appreciate its ease of use and consider it a good value for the price. While some miss a traditional agitator, others find the spin cycle effective. A small number of users have reported occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,404 reviews
  • Rated 5 out of 5 stars

    I think it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes getting use to as the water does fill all the way at first. After a couple washes it worked itself out and now runs like a champ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been my favorite appliance manufacture when it comes to the laundry room. Love the look and performance of the units.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washing machine. It cleans well and has plenty of room inside, especially since it has no center agitator. It does take longer to wash each load, but it does so gently and efficiently. The controls are fairly easy to use and conveniently located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service, although, we would have preferred a phone call instead of just an email when our appointment was rescheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best washer for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with many options and extremely good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clothes washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great clothes washer. Does its job well and plays a nice tune when it's finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at all the reviews on this washer . And then i also compared prices at the diffrent stores. I got a good deal for my washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for a couple months now ..so that's why I only give it 4 stars.But I do like the ease of being able to remove your clothes without the agitator getting on the way.The clothes always come out clean.The load size is really great as well .5 stars if it continues to be great like its has been.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet washer. Does the job but still figuring out all the features. It's a little confusing but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very quiet machine a very big washtub excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet , love the see thru top. Easy to read and operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with installation, they could not hook up the washer because we needed a connection, which they did not have, told us we had to buy it on our own. Best Buy could not help us, they had no clue what to do, so we had to hook it up ourself, this should never have happened, very poor. I would not recommend Best Buy to anyone buying an appliance, I am still not sure my machine is working correctly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, easy to use, im really happy, High-Efficiency!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Samsung washer was just installed. Look is awesome. Has more features that we first thought. Hoping the electronics last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quiet and so far so issues. Only problem is that it is a bit taller than former washer, when lid is open it hits the shelving installed above and won't stay up ... new project: move the shelving up. May be hard for very short person to reach all the way to the bottom of the tub to remove items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, efficient and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers only carry in, do not setup. However, the product is very modern and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wash machine. Large capacity, washes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noise and smooth. . ONLY set back is it reccomends a self cleaning every 5 washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products are awesome. Love all of the features. The delivery guys were awesome, too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating for weeks about getting an HE washer because of negative reviews I have to say I am very happy with this one. I have it for a few weeks now and my clothes are getting clean and my towels and bedding are too. Went with this one because it has a waterproof cycle.

    I would recommend this to a friend