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Customer reviews

Rating 4.5 out of 5 stars with 2404 reviews

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  • Quality

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the 4.5 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer's quiet operation, excellent cleaning performance, and large capacity. Many appreciate its ease of use and consider it a good value for the price. While some miss a traditional agitator, others find the spin cycle effective. A small number of users have reported occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,404 reviews
  • Rated 5 out of 5 stars

    perfect washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washer highly recommend from many peoples!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a HUGE capacity and does an excellent job with even the most delicate of items. If you are short, you may need a stool to retrieve items as the drum is very deep. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why go anywhere else. Great product awesome service

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is sleek and modern. Clothes smell fantastic and washer senses any problems with load, i.e. uneven or bulky or light and adjusts appropriately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I bought was great, glad I bought these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Washer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washing machine I've ever purchased ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my washer. I will totally recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have worked great from the first day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the see through lid. I love that you can pick the cycle, water temperature and Eco water temp. The multiple choices of soil level increases the time of the wash cycle. Also the type of fabric and load size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for large family,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wonderful! Quiet, efficient and huge capacity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing but trouble from the moment of delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st washer delivered with internal and external dents. Best Buy let us use it for 10 days till the replacement machine came. It came with one minor dent. After a week of use, odd grinding noises came from it. Random, so hard to pinpoint what the cause was. A few days later, the lid would not unlock. After unsuccessful support calls with Samsung, I got a call 4 days later. The door did unlock and it worked fine for 3 days. Now every wash cycle is broke. It starts with the pump trying to drain water that isn't in the machine yet. After 6 minutes, it shuts off. I've had it 3 weeks. I'm taking it back to Best Buy first thing in the morning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and big, plenty of settings, looks nice too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Very quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer!! Very pleased with my purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I settled for this washer because the 4.8 would've taken a month to get, wish I would've waited. This washer looks very nice and does an ok job. Fits plenty of stuff (even my king comforter) but just doesn't do a great job! Its ok for now but I think the 1989 Kenmore I was using before did a better job actually cleaning .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer that I purchased at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine works great. It can hold large loads of laundry. I like when I transfer the clothes you can tell it reached hot temperatures because the clothes all feel warm.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with the washer super quiet u will walk away forgetting is actually running still I have a new found love for washing clothes now. Easy to use u will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the second time that I have purchased this model (first was recalled by Samsung, and the rebate I was offered covered the purchase of a new machine--that says something to me about whether or not the company will stand behind their product.) The machine is quiet and works great. At first I was a bit peeved by the wash times (up to 88 minutes per cycle) but the machine wrings so much water out of the items that are being washed that you save on drying time. I love that it automatically senses what size load it is, and doesn't waste water as a result. Great product! Plus it plays a little song when it's done, which is actually quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great.............................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the state of the Art settings on the washer. It clean well and easy to use also love how it gives you the time it will be complete!!!!

    I would recommend this to a friend