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Customer reviews

Rating 4.5 out of 5 stars with 2404 reviews

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Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the 4.5 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer's quiet operation, excellent cleaning performance, and large capacity. Many appreciate its ease of use and consider it a good value for the price. While some miss a traditional agitator, others find the spin cycle effective. A small number of users have reported occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,404 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've ever owned. I have owned three different manufacturers models to date & the Samsung outperforms them all. I'm a very satisfied customer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it is so easy to use. Not too complicated and its huge. The price was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking my new washer. You don't select a load size, it selects the load size based on weight. Has a lot of customization and washing options. Can wash giant loads in this thing since it doesn't have the pole in the middle. Also, since the inside is just open, my shirt sleeves and bra straps don't get wrapped around the middle and stretched out. Saw some reviews where people complain about the song at the end of the load (it really is quite long and unnecessary), however, it's very easy to turn it off, there is a button right on the front of the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my recalled washer. Works the same (never had problems with the recalled washer by t he way). Gets clothes clean and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the room in this washer! I can do everyones clothes at once and not waste my day doing several loads of laundry! Can't wait to buy the matching dryer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great capacity for family of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 5 and we don't even fill up the whole washer with our weekly wash. Great capacity. Overall, we are happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Just what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many wash options to choose from. It fits large loads and cut my laundry time in half.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer/dryer! They work great and are very spacious. We are a family of 5 and I do a lot of laundry. These get our clothes clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great economical washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been extremely satisfied with our washer. It has proven to save on some of the expenses of water and electrical usage.furthermore, it has many great features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of features! It's also got a lot of room without the agitator in the middle. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a great value and product. Very pleased with how user friendly it is. Would definitely recommend this washing machine to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this because i have comforters that would not fit in my old machine. This washer does do queen size comforters just follow the folding instructions

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Smart and quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer seems to have a sleek design along with its many electronic features. It is quite, efficient, and does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is quiet, fast and does a great job. However, be sure to do installs yourself and do not leave it up to Best Buy...I learned the hard way.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the most quiet washers I've ever encountered. Gets the job done quietly. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a recalled Samsung washer so did so with a newer model. Works great and was reasonably priced for a large capacity washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer! Perfect over all rating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is are 1st Samsung washer. We are fans of there TV's. so we decided to give it a shot. & let me tell you. WOW. Everything we wanted & more. The size is great for our big family. It saves water, cleans perfect & it's so silent. Our old washer, could be heard & felt, not this one. It has vibrating sensors, so it controls it self from bouncing around, even with a big load. It's the smartest washer we have ever had. LoL If your looking for a washer in this size, this is the one. We looked around & for this price range. You can't get better. We Love this Washer. Samsung has done it again. Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new washing machine. After figuring out how to work it, I can say I love my new washer. The look, style, my clothes smell fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine cleans clothes very well and I'm very please with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than what's transpired on the new about exploding Samsung washers, so for no issue with the one I purchase. Good washing and quiet.

    I would recommend this to a friend