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Customer reviews

Rating 4.5 out of 5 stars with 2404 reviews

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Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the 4.5 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer's quiet operation, excellent cleaning performance, and large capacity. Many appreciate its ease of use and consider it a good value for the price. While some miss a traditional agitator, others find the spin cycle effective. A small number of users have reported occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,404 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine!!!!!! Very silent when on. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use and very useful! We love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. The only down side is that I'm only had it a month now and I'm already getting error codes and it won't run any more. I washed a pillow on the setting it told me to and the washer ripped mi pillow to shreds and all the fluff has clogged up the spinning portion of the washer. I've had to put in a warranty claim.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Runs quiet and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great awesome machine gets my cloths clean clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for heavy loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It holds big comforters no problem

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is quiet and very efficient,would highly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I should always listen to reviews.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews said "it doesn't clean well"." It doesn't use enough water". "Give me back my agitator". I've discovered all the same things. The salesmen praised this washer to the skies. Now to get any decent washing from it, I pause it and add more water. How can anything clean in 3 inches of water? I don't have kids so the clothes really don't look dirty when they go it, but I did have a pair of jeans with chocolate on them. OK. I said. Good test. I even did a pre-soak. They had the chocolate grease still on them when they came out. The agitation is very gentle. Too gentle. The white socks look dingy. Of course this machine won't hurt your clothes- a common complaint for high efficiency washers. I'd read up on them and still bought one. Live and learn. I gave two stars because it's pretty. I gave too many.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      I'm sorry to hear your clothes aren't coming clean enough, Unhappy. Please try running the Calibrate Mode as suggested in the User Manual. This should ensure the weight sensors are functioning properly so the washer fills with the appropriate amount of water. Please also make sure you select the ideal temperature and are pre-treating stains as necessary. If whites are looking dingy, it may be due to using too much or non-HE detergent, since this can leave suds in the clothes. Be sure to use no more than the recommended amount of HE detergent.

      I hope these tips help to improve the wash performance.
      Thank you for your time!
      Ms. SamsungMsSamsung

  • Rated 5 out of 5 stars

    Great washer and dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new washer and dryer. They seem to be efficient and we are glad we got the top-loader washer. The people who helped us in the store were great and answered all of our questions. The people who delivered them were helpful and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds much more laundry than my old top loader with agitator. Takes longer per load to wash. Definitely does not get clothes as clean as a washer with agitation. I assume this is because it uses less water and does not agitate the clothes as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is very quiet and the features are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was priced right and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well so far. Has a large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It's been working great and is easy to use :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Home improvment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of love to have this, but to many issues with having it delivered to my house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Love the different wash options.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE THIS WASHING MACHINE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MACHINE LOOKS GREAT, CLEANS VERY WELL AND IS QUIET.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer,very efficient,good price, no complicate

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quality product at a great price, recommend to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cleans clothes well, would recommend to buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable product, good value, easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Is quiet and I love the delay start.

    I would recommend this to a friend