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Customer reviews

Rating 4.6 out of 5 stars with 2543 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the 4.5 Cu. Ft. 9-Cycle Top-Loading Washer's excellent cleaning performance, quiet operation, and large capacity. Positive feedback also frequently mentions its ease of use and affordability. A small number of users expressed a preference for a traditional agitator, and some experienced occasional balance issues. Overall, the majority of customer reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,543 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, Great price (on sale 530$) and extended warranty for only 80$!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my Samsung washer I am able to wash larger loads with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Had it for a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a month now and so far it's really good. It cleans the clothes very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little too pricey, but it does the job... one bad thing about it is the smell... you have to run the "clean" cycle at least every couple of weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesime washer well worth the money and very spacious for plenty of clothes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Berto. It's awesome to hear that you've found the perfect washer for your home. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing! It is quiet and very easy to operate! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to remember to push in detergent draw if not used to having one. Runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer and Dryer Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my new Washer and Dryer Machine. Great Brand, excellent performance and price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how roomy this washer is. I can fit a queen down comforter no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great! It has definitely been put to the test and has worked every time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for and I'm happy to hear that this washer is meeting your expectations. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has fell in love with her new washer and dryer. She said this was really needes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely happy with this washer. It's very simple to use and it's an energy saver.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of clothes that fit and get cleaned inside this washing machine is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Load capacity and functions are great. Best I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the washer now for 5 months and everything seems to be going well. After reading the reviews on the deep wash setting, we have steered clear of it!!! Our laundry area is the basement so it is not a huge worry, but still going to avoid it. From what it seems, our clothes appear to be getting clean on the normal washes. It is nice to see how much time is left on the wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price..All the features on this washer is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer, would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, a mode for everything you need to wash, self balancing feature is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. Does big loads. Clothes smell great! Can handle king size washes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leakage from the bottom of the machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of experiment trying to see how I could best use this machine. I liked Deep Wash as it uses more water and submerges most of the clothes under the water, but it leaked during the wash. I immediately returned the machine, and got a new machine of the same model. To my surprise, the new machine also leaked in the same way!! After the machine does the first cycle of wash for 7-10 minutes, it starts spinning gently (probably to level the load?). While the machine is doing this motion, if you hear splashing sound of chup chup, the soapy water leaks from the bottom of the machine. If you don't hear that chup chup sound, you are fine without a leak. The funny thing was it never leaked when Normal was selected. Only when Deep Wash was selected, did the machine leak, but not all the time. It only leaked occasionally, which deeply puzzled me. I thought it may be due to the volume or weight of the load, but I couldn’t identify what triggered the machine to leak. As I had purchased a 5-year plan, I contacted Geek Squad. When the first Geek Squad came over, he could not reproduce any leak and he left without any work. After he left I used the washer with Deep Wash, and it leaked again! The 2nd Geek Squad came one week later, she confirmed a leak but determined it was not worth fixing as it was a brand new machine. I decided to return the machine and not to buy a Samsung washer anymore. If you buy this model, I highly recommend you use Deep Wash many times to ensure the washer does not leak from the bottom. Good luck!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our first house and it was amazing and im loving the cleaning it does

    I would recommend this to a friend