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Customer reviews

Rating 4.6 out of 5 stars with 2543 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the 4.5 Cu. Ft. 9-Cycle Top-Loading Washer's excellent cleaning performance, quiet operation, and large capacity. Positive feedback also frequently mentions its ease of use and affordability. A small number of users expressed a preference for a traditional agitator, and some experienced occasional balance issues. Overall, the majority of customer reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,543 reviews
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    So many things wrong with this machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a year, and it's time to review it. This is the worst appliance I've ever had, here's why: 1. Noise. The last 5 minutes of the cycle are so loud that you can hear the machine rattling around from outside. This is with an even surface and the spin speed set to low. 2. Mildew. I noticed this about 6 months after installation. There were flecks of a brown film in the washer and on clothes after running a load. I thought at first that I'd left something in a pocket or maybe had something stuck to my clothes. But it started happening with every load. So I took of the pulsator cap and removed the pulsator (the bottom part of the tub). The underside of it was caked in mildew. Cleaned it but 4 months later the same thing happened and I had to clean it again. 3. Endless unbalanced loop. For the most part, washing full loads is fine. However, when you wash a single item (like a blanket) or a small load, the machine tends to get thrown off balance during the spin cycle. When this happens, the machine stops with a unbalanced error code. Then, inexplicably, the machine fills back up with water and adds more time to the cycle. Once you reach the spin portion, the washer gets thrown off balance and starts the process again. I watched this loop complete 4 times once, just for curiosity's sake. I am certain that without intervention, this machine could loop dozens if not hundreds of times, each time wasting more water and energy. Now if I wash a small load, I have to periodically check in on the machine and stop it before the unbalanced loop begins. Then I rearrange the clothes in the tub and manually set the machine to spin cycle. Then I watch the 10 minute spin cycle complete to make sure it does not unbalance again. Any one of these three issues would be an annoyance, but having all three is ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer . user friendly and love the self clean mode every 44 washes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Drew, it is great to hear that you are getting the most out of this washing machine and all of it's features! ^Michelle Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Happy with our washer! Haven't been this caught up on laundry in quite some time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, tons of space and enough cycles for anything I’d use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this top loading washer. No more bending, we're getting older

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’d buy it all over again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an upgrade from our old washer, so quite, easy to use, etc

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great since I first got it,over all great purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Spacious washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use. It does not take a lot of space, but has plenty of space inside for a large load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this washer to anyone. It perfect washer for busy house.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. East to install. Will purchase matching dryer soon.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Does a nice job washing clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is pretty big, can handle most larger loads, has held up well so far, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and sits nicely. Everything gets cleaned well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine I love it big enough for my comforters and clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just what I expected it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, it does its Job. Will not go back to front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and load and it makes everything clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new washer it's quiet and works great! Can't believe I didn't get it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Washes clothes well and love how I can do a quick wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good job of getting the clothes clean. Conserves water at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new wash machine. Very quiet and cleans very well. Love that I can do a larger load

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight & so quit & it plays a tune when it’s done! Kinda enjoying

    I would recommend this to a friend