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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 2543 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the 4.5 Cu. Ft. 9-Cycle Top-Loading Washer's excellent cleaning performance, quiet operation, and large capacity. Positive feedback also frequently mentions its ease of use and affordability. A small number of users expressed a preference for a traditional agitator, and some experienced occasional balance issues. Overall, the majority of customer reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,543 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesime washer well worth the money and very spacious for plenty of clothes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Berto. It's awesome to hear that you've found the perfect washer for your home. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is great. I love it. It's cleans my clothes quickly. So many different settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Super easy to use. And Geek Squad did a great job with installation

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to remember to push in detergent draw if not used to having one. Runs quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little too pricey, but it does the job... one bad thing about it is the smell... you have to run the "clean" cycle at least every couple of weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Had it for a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a month now and so far it's really good. It cleans the clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing! It is quiet and very easy to operate! I highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    So many things wrong with this machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a year, and it's time to review it. This is the worst appliance I've ever had, here's why: 1. Noise. The last 5 minutes of the cycle are so loud that you can hear the machine rattling around from outside. This is with an even surface and the spin speed set to low. 2. Mildew. I noticed this about 6 months after installation. There were flecks of a brown film in the washer and on clothes after running a load. I thought at first that I'd left something in a pocket or maybe had something stuck to my clothes. But it started happening with every load. So I took of the pulsator cap and removed the pulsator (the bottom part of the tub). The underside of it was caked in mildew. Cleaned it but 4 months later the same thing happened and I had to clean it again. 3. Endless unbalanced loop. For the most part, washing full loads is fine. However, when you wash a single item (like a blanket) or a small load, the machine tends to get thrown off balance during the spin cycle. When this happens, the machine stops with a unbalanced error code. Then, inexplicably, the machine fills back up with water and adds more time to the cycle. Once you reach the spin portion, the washer gets thrown off balance and starts the process again. I watched this loop complete 4 times once, just for curiosity's sake. I am certain that without intervention, this machine could loop dozens if not hundreds of times, each time wasting more water and energy. Now if I wash a small load, I have to periodically check in on the machine and stop it before the unbalanced loop begins. Then I rearrange the clothes in the tub and manually set the machine to spin cycle. Then I watch the 10 minute spin cycle complete to make sure it does not unbalance again. Any one of these three issues would be an annoyance, but having all three is ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great! It has definitely been put to the test and has worked every time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for and I'm happy to hear that this washer is meeting your expectations. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how roomy this washer is. I can fit a queen down comforter no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer and Dryer Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my new Washer and Dryer Machine. Great Brand, excellent performance and price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Load capacity and functions are great. Best I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the washer now for 5 months and everything seems to be going well. After reading the reviews on the deep wash setting, we have steered clear of it!!! Our laundry area is the basement so it is not a huge worry, but still going to avoid it. From what it seems, our clothes appear to be getting clean on the normal washes. It is nice to see how much time is left on the wash cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has fell in love with her new washer and dryer. She said this was really needes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great since I first got it,over all great purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’d buy it all over again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an upgrade from our old washer, so quite, easy to use, etc

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of clothes that fit and get cleaned inside this washing machine is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and sits nicely. Everything gets cleaned well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely happy with this washer. It's very simple to use and it's an energy saver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer . user friendly and love the self clean mode every 44 washes

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Drew, it is great to hear that you are getting the most out of this washing machine and all of it's features! ^Michelle Samsung