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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 2543 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the 4.5 Cu. Ft. 9-Cycle Top-Loading Washer's excellent cleaning performance, quiet operation, and large capacity. Positive feedback also frequently mentions its ease of use and affordability. A small number of users expressed a preference for a traditional agitator, and some experienced occasional balance issues. Overall, the majority of customer reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,543 reviews
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 8 mos ago. Love the washing machine...just purchased the matching Dryer last nite. Excited to have 2 quality products...ordered and signed up all online!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just enough settings without being over the top and confusing. Only downside is it seems like it doesn’t get enough water out before going into the dryer even on the high spin cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Clothes are very damp by the end of cycles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out very damp after the washer, very disappointed !! I bought a gas dryer and will have to spend more time drying and more $$$ out of my pocket!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dirty Clothing? This cleans them......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q. Why do people need SO many functions on their washing machine? A. They don't! If you want a washer that washes your clothes, this is the one for you

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that this washer is getting your clothes squeaky clean. Thank you for the 5 Stars. ^Lo Samsung

  • Rated 2 out of 5 stars

    Ok Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 1st top load Samsung Washer. Heard some good deal about it, so wanted to try it out. Washer would not spin in all cycles and wouldnt squeeze clothes. Had to return it for the front load.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE love this washer and have not had any problems with it since we bought it in 2018. It holds a lot of clothes and we do one or two loads per week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please with purchase Love that it has a large barrel to hold a lot of clothes at one washing .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this washer. Although it works it isn’t great. I cannot wash sheets in it or a duvet cover without it needing to be manually emptied and reset to finish the cycle which mean water ends up everywhere. I am really disappointed in the amount of water it uses at any other time as sometimes it looks like half the clothes don’t even get wet... so yeah all in all it either over does it or underdoes it. Not the best washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer they get all the laundry done and the clothes don’t have any odor they smell fresh and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it's a great investment! You can wash alot of clothes in a fairly quick time!! When they removed the agitator is made laundry more economical!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer wasn't like any others I have seen before but I hadn't bought one in 15 years. Lots of changes but it seems to do a very good job and has a very large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this washer yet. Although I don't use the HE cycles because it takes too long, it clans well on the regular wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new washer, I actually like this more economic version more then my first Samsung. I like rhe service and prices at Best Buy, and get all my needs there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    good - but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's to deep for my wife who is 5'4". She cant reach the bottom of the drum, so we have to buy a step stool. Otherwise does a great job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I've ever owned and at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased this washer especially since it was also on sale. I would highly recommend this product because it definitely lives up to its description!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good HE washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 3 HE washer, and this one is the best I've tried. However, it still doesn't compare to my old Maytags! The clothes get kind of clean and the water doesn't drain completely. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for the apt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine and the delivery was on time. The only thing I didnt like that best buy didnt set it up and I had to pay 120 dollars for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice, Easy to use Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job. I was worried that there was no agitator but this new design works just fine. Got a maint plan just in case. Very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dry cleaners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer set. I have every setting for everything I own in my home to be washed and dryed. I am so happy this is the set we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes Smell SOOOO Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine we have owned ever and clothes come out cleaner than the $1,500 washer we had before love the music when it is finished.

    I would recommend this to a friend