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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $719.99

Customer reviews

Rating 4.6 out of 5 stars with 2543 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the 4.5 Cu. Ft. 9-Cycle Top-Loading Washer's excellent cleaning performance, quiet operation, and large capacity. Positive feedback also frequently mentions its ease of use and affordability. A small number of users expressed a preference for a traditional agitator, and some experienced occasional balance issues. Overall, the majority of customer reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,543 reviews
  • Rated 4 out of 5 stars

    Good first washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my washer, expect that the panel gets a lot of moisture on it even if it's not washing on hot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung should give up all their products are subpar. First started having issues with this washer where it was staining our clothes. It ruined a lot of our clothes, had tech come out (Samsung sent tech for free). They blamed it on us adding too much detergent. Makes no sense our old washer we used to dump detergent right into the drum and it never stained our clothes. Next the washer goes out of balance if you try to wash bed sheets or comforters. The way the washer “tries to fix itself” is by adding water filling up draining and keeps repeating a few times till it just stops and leaves your sheets soaked. I don’t trust the washer at all to the point that I now stare at it as it washes to make sure it doesn’t go crazy. Have had this for less than a year with all these issues, ordered a new set of LG washer/dryer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, I’d like to help you here. Please perform the following steps on this link: https://bit.ly/2vIfvDy to help prevent stains on your clothes. Also, this link: https://bit.ly/2Cm0JYM will help you level your washer. Lastly, I'd like to inform you that due to the decreased spin speed of the Bedding cycle, (from 800 RPM to as low as 300 RPM) bedding may still be wet at the end of the cycle, to help its performance, bulky items such as comforters, blankets, and sheets should only be washed using the Bedding cycle.
      ^Lizzette Samsung

  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with this washer, if I had to change anything it would be the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems good. It is really loud though. But seems to do a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer looks good and performs as it should. No leaking or any other problems so far. Owned for two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part about this washer is the little jingle it plays when the load is done.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jess, that's music to our ears! We're so glad you're happy. Thanks for being awesome! ^Mae Samsung

  • Rated 4 out of 5 stars

    Good basic washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compliment to the dryer. Detergent and softener holder a big recessed and hard to pour using caps.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs! ^Lo Samsung

  • Rated 5 out of 5 stars

    Perfect Compliment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new compliment for my new dryer and this washer was a perfect selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively quite and seems to do the job. Not all the fancy bells and whistles but more than what you actually need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not use a lot of water....lets you know when its finished with a tone instead of annoying buzz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer washes fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is semi quiet. My family of 3 can get by using it about twice a week. Great price for a great product

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      No one could have said it better Fredo! Samsung provides both quality and economy. We are not just a company, we are a family! Glad to have you as a member, thanks! ^Mae Samsung

  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has surpassed my expectations. Turned out to be an excellent purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    competent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    competent machine, maybe not quite enough water to get all soap out, recommend using less soap than is indicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. If anybody needed one I would definitely suggest this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's pretty good. A bit noisy for what is made today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice washing machine I loved blue colour lights..it great buy with 150 bugs discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a HE washer,it appears to be working good but only had it for a month and had to run self clean twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sings a quaint tune when it's done doing my dirty work for me. i.e. laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically stops when all clothes are completely dried, even if the timer still has time left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An average product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your considering this product, be aware of these issues:- * Detergent/fabric softener dispenser cannot be removed to clean. Samsung tech help was not able to help resolve the problem. * Bleach tray does not have a fill-to-line as indicated in instructions. On the plus side, Samsung Tech Help was able to talk me through a water leak problem.

    No, I would not recommend this to a friend