Customer Ratings & Reviews
- Model:
- WF45A6400AV/US
- SKU:
- 6470435
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's excellent washing performance, quiet operation, and ease of use. Many appreciate its efficiency and the large capacity, finding the customizable wash cycles and smart features convenient. While some found the spin cycle noisy and a few noted concerns about price and condition upon delivery, the positive feedback on performance and usability outweighs these drawbacks. The stackable design is also a popular feature.
This summary was generated by AI based on customer reviews.
What I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine with lots of features. I haven't had the chance to go through everything but so far so good.
I would recommend this to a friendGreat unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit and works well! Amazing feature and the device can be controlled with an App which is awesome!
I would recommend this to a friendSamsung is great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I love Samsung products! I have it for almost a year and it is brand new.
I would recommend this to a friendAwesome washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Very easy to use & cleans really well. love the wi-fi smart capability
I would recommend this to a friendGood but manufacturing flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is awesome and operates as expected. However there is a metallic rattling during the spin cycle that is due to the drain tube not being secured to the frame. A service call discovered this as it occurred for a week straight.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello card,
We appreciate you informing us that your Samsung washer makes a metallic rattling sound during the spin cycle, and we're glad to know that it has been discovered through the service call.
Here is a link to the troubleshooting steps to try when your Samsung washer is noisy for future reference.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also check the video link below for additional information on what to do with the noise issue.
https://www.youtube.com/watch?v=ywOrH59K9Rw
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144938955) to help our team pull up your information.
Thank you!
-Angelica
Samsung forever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best to the point I have Samsung electronics and appliances wall to wall in my place
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, no complaints. Various wash settings, which you can choose from your phone
I would recommend this to a friendWife loves it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and connects to my phone. This is my 1st washer i ever bought brand new and this was the perfect choice.
I would recommend this to a friendFive stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply Amazing. Cool features that allow you to integrate technology with laundry
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I love how it’s SMART and let’s me know on my phone and TV when the wash cycle is finished
I would recommend this to a friendKissy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best buys I have made. So many options to choose from and it makes doing laundry fun!
I would recommend this to a friendGets the job done!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works as expected, no complaints! Will update if I have any issues, but I'm happy with it!
I would recommend this to a friendBest Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Washer! This washer has so many settings to accommodate all your needs! Samsung is the best brand!
I would recommend this to a friendBEST washer ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer ever!! So many settings for so many washes. You don’t ever need he dry cleaner again
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machine and dryer I have ever owned! The service was great from start to finish!
I would recommend this to a friendPerfect for every home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the right machine for me, with AI I can start and stop washing and drying from my phone anywhere.
I would recommend this to a friendSleek washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer. Works and does what its suppose to do. Nice and sleek looking. Many features
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I am able to wash the comforters and dry them at the same time.
I would recommend this to a friendSamsung rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the set, there are so many features that im still discovering new things after a month
I would recommend this to a friendNo way to add water to loads.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really like this washer but it's a replacement for another that broke on backorder. Biggest complaint is no way to add extra water and it vibrates a lot. I wish it was better but I don't recommend this washer at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Neverendingmods,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washing machine water fill issues and the shaking/vibrating issues.
I highly recommend checking on these basic troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
Please refer to this link for a basic troubleshooting step:
Samsung washing machine water fill issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
You may use this link for other troubleshooting guides for your future reference:
https://www.samsung.com/us/support/search/?query=washing+machine+won%27t+fill&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144184468
Thank you for choosing Samsung. Have a great day.
-Trisha-