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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.3 out of 5 stars with 604 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's excellent washing performance, quiet operation, and ease of use. Many appreciate its efficiency and the large capacity, finding the customizable wash cycles and smart features convenient. While some found the spin cycle noisy and a few noted concerns about price and condition upon delivery, the positive feedback on performance and usability outweighs these drawbacks. The stackable design is also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 604 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine works great very quiet can barely tell when running

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Washer, I appreciate you taking the time to share your experience with your new Samsung Washer with us. I know how great it is to find a quiet unit and I am glad we were able to provide you with one. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Samsung is best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a quality brand. It works great. Happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to handle big with excellent capacity

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's doing its job. No complaints nor problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stackables

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Nice and quiet. Easy to operate. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, large capacity, work silent, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is wonderful and the delivery guys were GREAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good washer for this price. work well. very quite

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing! It’s very quiet very smooth I love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super low noise !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so quiet that looks like it's not even turn on !

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love it more than my ancient top load washer.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance great… looks classy, modern features…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer but openbox excellent is not as expect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the open box-excellent but it's not. There's some dents, scratches around it. The machine work fine as expected so far. I need to see how long in can hold up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine and dryer combo. Looks elegant in my laundry room. Bought the pedestal drawers as well to get them a little higher up off the ground and was 100% worth the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Avidtechuser126, I appreciate you taking the time to share your feedback on your new Samsung Washer. I am happy to hear you are loving the unit so far. We would like to thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Stylish & Sassy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart machine would get a 5 star review if it had the ability to add a garment once a cycle begins. Functionality and features wise this machine has most all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there BlueWater, I would like to congratulate you on your new Samsung Washer and appreciate your review. We are glad to have you join our community and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best performing (& best looking) washer I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! I genuinely enjoy doing laundry - and having a machine like this to do it in makes my day! I downloaded the app and it alerts me when the cycle is done. You can set your favorite cycle settings - and it just looks so sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer senses how big the load is and will add or deduct time to the wash time. You can also adjust the different factors like soil level and the type of clothes you’re washing. Way faster than anything I’ve had and my clothes are the cleanest they’ve ever been and smell amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I should have known not to get another Samsung product. This was such a great deal that I thought maybe things had improved. First off, as usual ALL of their black stainless steel appliances easily scratch and leave scuff marks with barely being touched. There is no touch up paint for any of their black stainless steel and you can’t match it anywhere. The cycles never seem to fully dry which is annoying so you can’t really use any specialty cycles except time dry unless you do not mind stuff being damp.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we definitely understand how important it is to have your dryer working as designed and would be just as frustrated. I have attached a troubleshooting guide to your concerns with your clothes not being dried (https://bit.ly/3fLejpG). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144098902) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Time saving customizable appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both the washer and dryer and love them. I customized my cycles based on our needs. I can control both the washer and dryer via my app and I get notifications on my phone and my Samsung refrigerator when my laundry is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! The installation went beautifully… both of the people that did the installation were very nice, efficient and knowledgeable. It was a very positive experience. Great product, great service. Thank you.

    I would recommend this to a friend