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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.3 out of 5 stars with 604 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's excellent washing performance, quiet operation, and ease of use. Many appreciate its efficiency and the large capacity, finding the customizable wash cycles and smart features convenient. While some found the spin cycle noisy and a few noted concerns about price and condition upon delivery, the positive feedback on performance and usability outweighs these drawbacks. The stackable design is also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 604 reviews
  • Rated 5 out of 5 stars

    Samsung rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the set, there are so many features that im still discovering new things after a month

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No way to add water to loads.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like this washer but it's a replacement for another that broke on backorder. Biggest complaint is no way to add extra water and it vibrates a lot. I wish it was better but I don't recommend this washer at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Neverendingmods,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washing machine water fill issues and the shaking/vibrating issues.

      I highly recommend checking on these basic troubleshooting steps:
      https://www.samsung.com/us/support/troubleshooting/TSG01109143/

      Please refer to this link for a basic troubleshooting step:
      Samsung washing machine water fill issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      You may use this link for other troubleshooting guides for your future reference:
      https://www.samsung.com/us/support/search/?query=washing+machine+won%27t+fill&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F

      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144184468

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Everything integrates with Smart things

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part was when the TV popped up a message that the washing cycle was done. #SmartHome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for a great price, love the color and the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, decent price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the notifications on my watch and tv that the laundry is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it ;)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We got both washed and dryer and happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just make sure to keep it open to dry out to avoid mold! It’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely beautiful! Great buy! Delivery and installation were great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is working great have a lot function to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente lavadora fácil instalación en pocas horas la puedes tener en funcionamiento.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart smart smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer!!! It’s so smart and pairs great with google nest products and smart things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waher dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works awesome for price! Do need to get pedestals when in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, looks awesome in this finish. Wifi app options are cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation team. Was installed in less than an hour and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it, love it. love the smart function, let you know when its done washing on your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been great and offers a lot of different cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quiet smart washing machine, we needed stacked units and this was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Matches my house in color. Samsung products are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far but I need a new owners Manuel the one came with it was not readable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one. Perfect for a medium size family. I recommend it

    I would recommend this to a friend