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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.3 out of 5 stars with 604 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's excellent washing performance, quiet operation, and ease of use. Many appreciate its efficiency and the large capacity, finding the customizable wash cycles and smart features convenient. While some found the spin cycle noisy and a few noted concerns about price and condition upon delivery, the positive feedback on performance and usability outweighs these drawbacks. The stackable design is also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 604 reviews
  • Rated 5 out of 5 stars

    Works like a dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in my laundry room and now I have to get the matching dryer to go with it. It is an updated version of my 2019 one.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, looks really nice and is very quite when running. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency

    Rated 5 out of 5 stars

    Fun machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, fun machine I thoroughly enjoy it singing to me and it does a great job for its intended purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence washer! Great capacity and does really good cleaning! Easy to set up with the WiFi!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in dirty clothes and clean clothes come out! Seriously, the machine is quiet and the smart things app give nice reminders the cycles are finished (Alexa and iPhone app). It also syncs the cycle to the dryer and uses the best dry cycle to match the washer cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer would definetly recommend for anyone looking for a reliable washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Recommend shopping anywhere else

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like so many other products that we purchased over the years another scratch or shall I say multiple scratches and several dents . The quality control has gone way down hill in the past couple of years. We spend a lot of money every year at Best Buy cause husband always likes the newest and best products but Best Buy has just gone way down hill. They try to resale open products as new when they should be cheaper cause of open box and it’s been used. Anyway we’re gonna start buying from somewhere else cause it gets old getting bad products then having to go through the hassle to return it and then wait however long for a new one,and that’s if it even comes in any good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Best Buy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washer for a reasonable price. It has the latest electronics that make it very easy to use. The Samsung quality is among the very best. My former Samsung front load washer was used constantly for 10 years and performed well until it just died one day. I found also that my Total Tech membership was very helpful in the purchase, installation and extended warranty it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    GreatProduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, design is modern. super silent operation.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any front loader you must keep the front door open after use to allow to dry out. Efficient machine that learns your preferences and puts them up front for you. Self clean option is 3 + hours? No option for a shorter self clean which seems excessive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for us, the alarm sound is irritating though

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Washer performance

    Rated 5 out of 5 stars

    Great advances washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer, saves energy and water all wash cicles are customizable

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer with clean cloth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer. I only have done a couple of loads so far, but the washer is pretty quiet. The connected app sends notications when it's done. The clothes are pretty clean. The only concern I have would be reversing the dooras the nut plate is very thin and easy to be stripped or fall off the guide as it gave me a problem with the matching dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer! It cleans great, is so quiet and looks beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fav washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE LOVE this washer. Heavy duty but quiet. The WiFi features are a plus!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer and dryer! Gets clothes clean, is quick and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer dryer for ease of use, and quietness.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Has steam & sanitize features at reasonable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked after buying new hoses that aren’t included. Price keeps going down from originally $1149 to $749. Went to B B store twice to get refunds each time. That paid for sales tax, 5 year B B protection, other needed equipment and take-away old unit charge.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the washer and dryer set. In store they gave me all the information I needed on the total tech and price matched the set to what the online page had. The washer itself works very nicely and pairs with your phone to notify when your laundry is done and helps you set up what kind of load you want to set the perfect cycle for your clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance!! Very smart working perfect and quiet

    I would recommend this to a friend