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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,351 reviews
  • Rated 4 out of 5 stars

    Great washer needs a couple changes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer, but there are a couple of things I would advise they change.. one being the fact there is no light in the inside. The other would be the fact it’s such a sensitive touch panel. I was reaching over it to get something off a shelf and apparently my body turned it off mid wash and I had no clue what stage of the cycle it was even at!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great! We don't have to worry about the clothes being clean or not coming out, they just are!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer, can customize the settings to handle anything and it is really quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My wife loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Quieter than previous unit. Looks nice. App for the washer and dryer works well. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely don't regret buying this machine . bought this to replace a whirlpool top loader and is the best thing I could've done. only thing is do not buy from best buy....horrible experience with whirlpool washer warranty with corona virus. no service on essential item repair.....im a essential employee and had to fork over more money to keep clean clothes cause they furloughed all repairman. dont trust best buy any more. could've been worse i guess could've been a fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gets clothes clean and very quiet. Haven't even used all the settings but the bedding is great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking washing machine, works good so far. Will se

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I would like to say congratulations on your new Samsung Washer and thank you for taking the time out go your day to post your review. We are glad to see that you are happy with the performance of your machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine 1 month in. Pretty heavy and hard to move, but fairly quiet when running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the point that the delivering team scratched the top of it, I am really liking this washer and all the options.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Brittneynichole86! We hope that you continue to love this washer for a very long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. when connected to wifi, it lets you when it is finished. I will recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would see a big value increase by paying extra for this, but I did. The steam fuction is a great addition. I also didn't expect to see value from the smart home feature, but then I got a popup on my TV saying the laundry is done. That's kinda cool! I have the dryer too, stacked on top of this one. Saves a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plant operator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to used , I will recommend to any one , and store always there to help you

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy/ Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washer. Love the way it looks and works. It’s quiet and does large loads. I’m very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use menu - less onboarding effort, just does what we expected with quick install help.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome with the steam option and all the other options. Quite and love the sound when the cycle is complete!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart compatible. Love this appliance. Easy to use and best came in set it up and made sure I was ready to wash

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet and awesome design, I would totally recommend it to my friends,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words can't explain how beautiful this Black Stainless Steel is! The quality & name brand is the best bang for the buck.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news! Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just had this washer for about a month. So far very pleased with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Low Noise Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, It has a very low noise level and a great selection of cycle.

    I would recommend this to a friend