Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,351 reviews
  • Rated 4 out of 5 stars

    Big Brother is watching

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, and easy to setup for Wi-Fi. However, to use the smart features it the required SmartThings app for your phone requires to track you wherever you go. The idea being that it will know when you are in or near your house, and will change options based on your location. You are forced to setup with "always on" location tracking, and then manually return it to "while using".

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Appliance

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Better than the amana front loader I replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung washer 4.5cu ft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is good and user friendly. Samsung appliance recommended to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung washer that lasted about 15 years. This one has been great for ten months. Now has a horrible vibration during spin cycle. Not just from an unbalanced load. Fortunately under warranty, so they are coming out to repair next week. Hope this isn’t foreboding of things to break in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Really recommend it. Has done amazing so far.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 4 out of 5 stars

    Good looking washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display color of blue was nice with some smart features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Easy to use. Comes in a variety of colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thie washing machine is great! It is quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very goos

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it, no problem, easy installation and easy use!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet washer machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet. You can get a $85 rebate on your water bill

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. The washer tells the dryer which setting to use. Very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome features and wash modes.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had this washer long, but we love it so far. Look forward to testing out all the modes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love this washer, Trey. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and really and really quite. I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than our last Samsung, time will tell on reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife loves it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it, so it meets my minimum standards. Simple to use. Easy set up. So far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      As the old saying goes; happy wife, happy life! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this washer. It doesnt make a lot of noise. Very silent. Great to have at home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great dry with Steam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust the Samsung, it has a powerful steam dry and good size for my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Easy to use although I haven't tried the wifi capability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and energy efficient washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very easy to use and is great at cleaning heavily soiled clothing. It has many programmed settings, but allows you to manually set the water temperature, the number of spin and rinse cycles. It also has a larger capacity than some of the other similar washers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear that the exciting features and large capacity of this washer are meeting all your needs and exceeding your expectations, Shayman. Thank you for being the best part of Samsung! ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    phil

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my daughter and so far she loves them. very large capacity

    I would recommend this to a friend