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Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,351 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size... and does the job. No complaints about this washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my second week with this washer .it seems to be a very good machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a dryer a few months back and didn’t real need a washer but wanted to match it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a washer! Matches well with the other Samsung appliances. Plays a cute little tune at the end of the cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer with quick 30 min wash. Great upgrade from our old Samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi on this washer and dryer is super helpful for people that have a large house and can't hear the buzzers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version that finally died Bought this one they delivered it upstairs. All has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with a great price with a great look in the dark black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shift from LG to Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working well so far. No complaints except that some water still collects where the detergent goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love it! Delivery guys were very professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great. It has a tendency to collect water around the ring that sometimes spills when you open it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey AndyB! We are grateful for the important feedback about your experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Awesome job!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was moving in the same day and these guys were amazing!!! Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost and designed to do as needed. Stainless is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. My clothes are cleaner and uses less water. Also very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product a d service from Bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service from Bestbuy at fair price. Washer could be a bit more quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does its job. We add cloths and soap and it washes them. AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is also a great product to have and will last you a long time as long as you own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of modes and surprisingly useful wifi features. No complaints about this washer at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    App control is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new app control with this one. My last washer was never able to work with the dongle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Haven’t used the WiFi function yet but for normal use it is working really well.

    I would recommend this to a friend