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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,351 reviews
  • Rated 4 out of 5 stars

    nice drum size for bulky loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer tub is large allowing bulky items to clean and sanitize easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is up to par. It washes pretty fast which I enjoy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine!! Super high tech! Very happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price went down after my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very good, Price went down after my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, I love the smart capability and the steam option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power Saver, nice look and has built in wifi. I strongly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features,very quite and I would recommend this product to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the extra couple hundred bucks vs. getting the white one

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, Dave, for letting us know what you think of this washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Excellent appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy and it is so easy to use. I love shopping at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and elegant machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and elegant machine. Look the black stainless finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love it! The app makes it even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quite and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first stackable washer I’ve purchased so I have gained extra space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. A Welcome addition to any smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time fast and clean would recommend them to anyone i know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a perfect size for my laundry, I love it... and the color too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Plenty of bells and whistles! Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought as a gift for my son and new baby. They love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer a must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovee my new washer samsung is the best and thank you best buy❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the WiFi and lots of washing options. Love this new washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, easy to clean the outside, love the color

    I would recommend this to a friend