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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,351 reviews
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Awesome Washer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer is one of the best on the market. I've been saving on water and electricity and it have a ton of useful features as well!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bigsey, congratulations on your new Samsung Washer and thank you for taking the time to share a review. We would like to give you a big warm welcome to our Samsung community. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doing laundering has never been so easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so good. Such an upgrade from my old machine. A million options to doing the wash, and really easy to understand how to set the right option. And, its really pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great, no issues so far. Looks good too and is decently silent. Overall, am satisfied and I would recommend it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Heman, Congratulations on your new Samsung Washer. I appreciate you taking the time to share with us. Thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall I like it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer so that they could be stacked in an upstairs master closet. These are good machines and relatively easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart features

    Rated 3 out of 5 stars

    Solid Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical high quality, yet overpriced, Samsung product. Washer is easy to use and offers numerous features that add value.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for joining the Samsung family. I am sure that you will love the unit more and all its valued features. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works easily enough but I'm not used to having to drain a washer on a monthly basis and there was a point where everything smelled even on multiple rewashes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was interested in a front load washer, wasn’t sure if it was worth it up until now; product is great and is exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    I absolutely love this washer I love the smart fea

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer I love the smart features and I love all the settings it was truly an upgrade for my previous

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and can take very large loads with no problem. Easy to control using the smartthings app and its nice that it can run a short cycle when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is fantastic and does a wonderful job getting things clean. It’s also very energy efficient and I’m using much less detergent and the laundry seems cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace one of the worst washers I'd ever owned. I was afraid of getting anything else high-efficiency because my last one just did not work. But this washer being a front loading washer ensures that the clothes actually spin around. Plus it just works really well and gets the clothes VERY clean (it removes my dogs' hair which is basically a miracle). I thought all of the different options you can choose for cycle would be too extra, but I've used them all more than I thought I would and I like being able to customize just how long/hot/and clean my clothes will be. This is a great washer. :)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news, Alycia. Thank you for taking the time to tell us all the things you love most about this washer. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect Washer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and quietest washer I have ever used! Love the alarm sounds and the ability to turn off.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer! My son even washes his own clothes now just because the washer "sings to him" when is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine a hit.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. Lots of different settings specific to types of loads. You can override those settings, which is good. It would be nice if you change the setting, it would remember it. For example: Permanent Press uses a water temp of 3 (warm). I always set it to cold. I’d like it to remember that I set it to cold so I don’t have to do it every time. Also like the child safety feature to prevent children from opening the washing machine accidentally.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love This Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer with the matching dryer. Very satisfied. This washer is very quiet and I feel like it uses less whatever than our older, top load unit. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is probably the best washer I have had in my life. Very easy to load and to use. And it looks amazing in my house

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer... cleans well, and love the music it plays when cycle is done! Be careful though - top scratches easily so put something down first like a cloth....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 3 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good. easy to use every time. low cost efficiency but take long time to wash.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Dryer, I would like to congratulate you on your new Samsung Washer and thank you for taking the time to share your feedback. We like to hear of things that you prefer to have future products made with you in mind. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets you know when it’s finished. The door needs to be tighter. That way it won’t allow some water to run out. Other than that, it’s a good upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's literally The Best washing machine I've ever owned. Uses 1/4 the water but every is cleaner, brighter and in less time.

    I would recommend this to a friend