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Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,351 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old kenmore elite with the washer. Easy to use. Tons of washing options and cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer really does the job. Its fast. Its efficient, its strong and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great! It has steam features and works with my smart devices. Very quiet and efficient on water.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Easy to use and even though I thought the app was a bit over the top I enjoy using it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very nice and sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This front load washer does the job. It's easy to put the clothes in and take them out. because I am short.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Suzie. We are proud to have you as a satisfied member of our family. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I give this washer 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes. It does that well. If you want to wash clothes, then this is a washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOOKS GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, havent installed yet so im not really sure how it atually works but it sure does look nice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi number1slogger! We are very excited for you to get to try out all the great features this washer has. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes high quality electronics; so, I bought this appliance. Happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use. My 9 year old asked if she can start doing her own laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, it's a little bigger than my old washer and does a good job with tougher laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung front load washer! It's awesome!! No complaints and easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Son and his wife love them. bought as a house warming present. Well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. Easy to use and the Smart Wi-Fi option makes my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washer you can get in the market. it is user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SATISFIED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY'RE AMAZING! They were super easy to install and my wife loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Essay to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and gets the job done. We haven’t had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Knocking that couldn't be fixed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the first of these August 2019. It was good for about a month then started knocking going into and out of the spin cycle. Yes, I had removed the shipping bolts when I installed it. Credit to Samsung, they did come out and replace everything except the outside shell and the electronics. It was good for about a week then started knocking again. I drug my feet and finally called Samsung back out. The repairman found a loose damper, tightened it and again, it was good for a couple of weeks. Again, Samsung sent repairmen out, but they didn't have the correct bolts. In the interim of the bolts arriving, Samsung offered to replace the unit, which I did through Best Buy. My mistake, I got another one. It knocked from the first load, even worse than the first machine. Credit to Best Buy, they replaced it. This time I went with LG. We'll see how it works. So far it's quiet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, connected and ready with a variety of cycles for different needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product for the way it looks, elegant and good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the combo for a really good price at the Best Buy store by our house. The delivery was super professional and they installed and tested everything in just a couple of minutes. The washer and dryer works better that we expected and the SmartThings option it’s just super cool. It let us know of any changes done to the cycle and when it’s finished.

    I would recommend this to a friend