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Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,351 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super quiet and just flat out enjoyable...I'm super excited to use it!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    1 Year Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about a year now and it has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Trusted and good features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had good features and has worked great so far. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine. Quite, Fast, and has a fun little jingle for the kids at the end of cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use great performance and low noise and vibrations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well easy to use. have only used normal and delicate cycles.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there saturn, congratulations on your new Samsung Washer. I appreciate you taking the time to share your experience with us. Thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I really like this machine I would definitely get my daughters one of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Item I have been using it everyday. It is

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Item I have been using it everyday. It is well made

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the price. The washer works very well and meets my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Still working

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still kicking, i dont have any complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, but I had to install it myself.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It wrings out clothes better than my last washer therefore it doesn’t need as much time in the dryer. The only complaint that I have is that I paid for installation and I had to do it myself. The installer said that the drain hose wasn’t long enough to reach the drain pipe. He told me that I wouldn’t be charged for installation, but I was.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great user friendly product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was replacing an older model Samsung that we loved. So far this exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bundle that beutyful Easy-to-use Plus make good deal with them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water conservative and easy to access via the apps and washes and sanitizes cloths well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look and works great! Would highly recommend! Best Buy pricing was good!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Gets clothes cleaner than my old one. This washer is very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We love the smart feature to be able to connect to phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good, not as great as the dryer! No way to “dry” the internal door once wash load completed. It can be days later and door still wet. Found that leaving the door cracked will dry the internal faster. Concern was about molding or mildew smell if left wet for several days. Otherwise, functions very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!! Modern look..... easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Brother is watching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, and easy to setup for Wi-Fi. However, to use the smart features it the required SmartThings app for your phone requires to track you wherever you go. The idea being that it will know when you are in or near your house, and will change options based on your location. You are forced to setup with "always on" location tracking, and then manually return it to "while using".

    I would recommend this to a friend