Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,351 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung 4.5 High Efficiency Front Load Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does an excellent job. The vibration is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife loves it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it, so it meets my minimum standards. Simple to use. Easy set up. So far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      As the old saying goes; happy wife, happy life! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 4 out of 5 stars

    Easy to use and energy efficient washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very easy to use and is great at cleaning heavily soiled clothing. It has many programmed settings, but allows you to manually set the water temperature, the number of spin and rinse cycles. It also has a larger capacity than some of the other similar washers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear that the exciting features and large capacity of this washer are meeting all your needs and exceeding your expectations, Shayman. Thank you for being the best part of Samsung! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great large capacity washer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer to replace an older Kenmore front loading washer. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer wash so good and I love the steam option and how fast it washes!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Gucci

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a good machine so far. Runs quieter then our old pair. Super efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Energy efficient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fits lots of laundry, lots of settings to try, able to set it remotely through WiFi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but Chimes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and that's why I gave it four stars. However, I was surprised at all the noise (chimes) it makes when you turn it on and to date I haven't found a way to turn the noise off. Also, it doesn't dry as well as I thought it would so sometimes I have to double dry a load. It does spill water after each load.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice purchse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice product. It is simple and well terminated

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set and the product is amazing. It’s quiet and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. I like the features and outlook.easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome appliance. Very easy to use and works very well with app

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really smart, it will adjust time according to how many clothes you put into

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this washer so far. It's a huge upgrade from the older samsung washer we had.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Smooth and quiet. I really like it. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THRILLED!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade over our 20 year old unit that it was a shock. The digital read-out and computer control panel of the washer required an adjustment in our thinking, but don’t let that keep you from jumping right into the deep end! Sleek, beautiful in the home and more efficiently sized for a room, we would recommend this model.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    Get the warranty.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this washer for about two years now. Every time the machine does a “self clean” the door seal leaks. Overall the machine does its job, but it’s extremely loud and the internet feature to start the load is almost useless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CJohnson1200,

      Thank you for using our product Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed - Black stainless steel. We apologize for experiencing an issue with self-clean and hearing loud sounds on your washer. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      To help you with this, I am providing this link to guide you on the issue.

      The Samsung washing machine is leaking
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/.

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/.

      How to reset your washing machine
      https://www.samsung.com/us/support/answer/ANS00087882/

      Samsung washing machine error codes
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144730549

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 4 out of 5 stars

    Samsung Front Load Washer in Black

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good washer. Can be a tad bit noisey during the spin cycle. Takes some getting use to if you have previously used a top loading washer. There is maintenance that you will have to perform routinely to insure it functions properly. I would advise consumers to purchase the protection plan because the washer is fully technological.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Buy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer . Like everything about it. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Samsung product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed our washer. The cycles are finished up so fast and very efficient.

    I would recommend this to a friend