Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,351 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good price easy install process.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Front door washer is working good for us

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance what we are looking for and what we are expect

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that this washer is meeting your needs and exceeding your expectations. ^Lo Samsung

  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Always buy samsungs

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far so good no issues and it has a lot of great feaTURES

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job and is beautiful. Easy to install and performance is solid

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your laundry needs, Hugoboss. ^Lo Samsung

  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Do not buy this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first few times the washing machine worked without problems. But after that, she began to jump and vibrate for no reason! Spent a few days on the phone. Technicians came twice, Geek Skuad and Samsung. They saw the problem but said they could not do anything. They also said that this particular model has problems with balance and many people contact the service with the same problems and advised calling back to the service. A call to the service still gave nothing. They cannot repair it, and cannot replace it. Worst service ever! Do not buy it!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Cat Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it a month and it works amazing, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! looks great! professional installion. perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer easy to use lots of options love the wifi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Omg love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves it. Front loader easier. Don't have to reach down

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Never thought I would own something this nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love front loader washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, had to replace as I bought a new home and one that was here broke immediately.. Best Buy was easy to order from, excellent in their communication, set up was good, but men did not hook up water lines because there was rust on the pipe joints. Now I need a service call.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Marge, congratulations on your new Samsung Washer. I am so glad you support us and appreciate your feedback so much. Thank you for choosing Samsung and welcoming us into your home. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quite. Black Stainless Steel did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy this combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine would buy more if need to ,ez to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this machine, very sleek design and easy to use too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it,Karebear! Thanks for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Really good washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really good, have many options and looks modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of samsung, and these do not disappoint. Easy connection to home /samsung hub network allows me to monitor status from my phone and samsung refridgerator. I've only had them for a week, so I have not even touched on everything they can do. I will continue purchasing samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New but working great and very pretty. Quiet and clothes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Easy to use..very quick washes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and Easy to use. Drys all of my clothes with ease

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Attractive

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and very efficient love all the features

    I would recommend this to a friend