Customer Ratings & Reviews

I am having a great experience with my new washer and dryer. I order online and I received within two business days, the shipping process was very successful and the employees were very nice and detail I will be ordering future products online again!

Excellent Washer, love the notification when a wash cycle has been completed. We have had no issues with it. Only con I would attribute is it's not real clear how to use Custom Cycles from the App. Tried a several times any did not get it right.

Love the look and other then the dent the installers gave it, it works great. Only thing is that it don’t wash my king comforter to well because comforter fits tight but it’s a great product

This is the second Samsung Washer we have owned (previous one was negotiated as part of purchase of former home) and it performs flawlessly. I would recommend this to anyone looking for a great washing machine for their home.

I love my new set ❤️❤️ The array of cycles is impressive to begin with, but most settings can be customized further. It is sleek, quiet, modern and makes me happy every time I do laundry. Pull the trigger - you won’t regret it

Found this model at the Best Buy Outlet and I am thrilled that I did. It was a great deal for a great product. Take the proper steps to carring for a machine like this between washes and you won't be disappointed.

I was gifted these for my first home and I must say I love the steam option so much! Nothing like a little extra sanitizing for your bedding and towels. Do yourself a favor and buy the risers that come with… trust me!

This washing machine looks great sounds great and has all the features you can want and more. I like the fact that it has a steam option to really get that stuff you need super clean. It also has a 30 minute quick clean cycle with superspeed for when you’re in a rush.

I had problems with two of the LG washer, then best buy took them back and hooked me up with a Samsung washer which has been great. I no longer have to sit with the washer, I can set it and go off and do all the other chores.

I wash almost every day. It's great for families. I took a little to get used to, but the app and wifi work. Being able to put clothes in and then head to work and have it start while I'm working is awesome. When I get home it's ready to go into the dryer. Love it!

Love it. Feeling so relieved to have a beautiful product after taking our clothes to public laundry for 7 years. Works great! Not that difficult to figure it out how it works.

Very nice washer and dryer. No issues at all. The doors on our previous washer and dryer were about 6 inches higher off the floor which made the machines easier to load and unload but this is a minor thing. They work well and I recommend them.

Washer was delivered, but has a leak. Vibrates way to much. I could never even hear my old Samsung run. Returning to Best Buy. This is the second Samsung set I have picked out and had to return. I'm going to try LG.

Bought this to replace my Lg tromm washer. I like the finish and the washer does its job well. No problems yet, but still purchase the warranty. Lg should consider making the end cycle tone customizable.

Had a few issues with the first one leaking but Best Buy replaced it under warranty right away. Seems to be working great now. Super quiet, so so so many options and controls to choose from to get that perfect wash.

I love this washer! It is most definitely cost efficient to say the least. It uses VERY little water. Plus, I have cut all detergents in half including but not limited to: laundry detergent, clorox 2, and clorox bleach. Huge cost saver!!!

I had to replace my washer and was hoping to find one similar to it but could not. All the washers are now a bit bigger than my first one but this one still managed to fit the spot, I do like the overall black design and selection screen, and it works great.

Salesman in store was great, & very helpful. However from day one the washer did not work. I had to call Samsung to come and service, they ended up having to replace the entire motherboard. Leaving me have to wait thru 2 service calls before I could even use it. And it still seems to have issues. The refrigerator makes funky noises making me believe it too has issues & could take a crap any day! So over all very displeased with my purchases. Even tho i received a great deal, I think the reason is due to crap merchandise.

Overall I like this machine and love the wifi feature. It runs smoothly and quietly but there's a dripping noise coming from inside the machine somewhere upon cycle completion. I have a tech coming out to take a look so we'll see what happens.

Love it! Bought the matching dryer and they look great together. Didn’t have a matching pair before. Had a Samsung dryer before but the connectivity to you phone to tell you how much longer and when it’s done it pretty cool!