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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,351 reviews
  • Rated 5 out of 5 stars

    Great washer, Highly Rated!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very highly rated by consumer magazine. Also, TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact! Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this washer for 9 months and it’s just perfect for us. Our washing frequency is reduced as it Takes good capacity of loads and got lot of settings based on type and amount of clothes. Bonus - this can be controlled via mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. Haven't tested out the other features but I do love that it is Wi-Fi enabled! I just put in my dirty clothes in the washer and turn on the cycle an hour before I get off work, just in time to put them in the dryer when I get home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine, wash stone off the biggest loads I've seen, looks great and functions perfectly. Not a fan of the Samsung smart things service as you have to turn it on manually but other than that it's perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine however it keep disconnecting from my phone when I use the smart control wash. I've had LG before and their wireless smart wash connectivity was great. I did not have to go back to the machine and sync my phone every-time I was to use it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi laustin! I recommend reaching out to our SmartThings helpline at 866-813-2404 to help with this. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with Samsung because my mom owns the same washer and dryer she had them for more than 5 years. She always told me get these they are amazing I am so happy with my Samsung washer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stain remover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This front-loader is quicker, gentler, and better at removing all types of stains than almost any other washer we’ve tested, and it has a solid reputation for reliability from multiple expert sources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and Good Looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a nice looking machine and it is quiet and it washes the clothes in the time frame stated on the control panel. I have been using it for approximately one month and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash and dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pair of washer and dryer! They washer and dryer clean my clothes really fast. My favorite part of them is that they make a sound when they are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeee my new washer!! After reading soo many reviews and deciding on a washer, I went with this and I don’t regret it one bit! It’s so much fun washing with this machine. Washes heavy loads with ease! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received new door, but it's not installed yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with a scratch on the door. I've received a new door, but when I called her squad, they said I had to set up repair through the store, even though I didn't but it from a store, to Jeep it as warranty work. Product is great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer! I got a great deal on the bundle. It was delivered broken and there were hoops to jump through to get it fixed but after all that craziness it's a awesome set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer open box with a few scratches from being a display. They are barely noticable. I wasnt able to see it before I purchased and it was a hassle at pickup but that was due to the COVID-19 not the store itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we sold our house and moved into our new place, we liked our first set from Samsung, we decided to get another. This washer works great and is very quiet. Like all of the cycles and STEAM. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a front load washer and was nervous about switching but after purchasing this washer, will never go back. Very smooth and quiet operation. Controls are simple and straight forward. Love this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for our family. Quite and versatile setting allow me to wash nearly anything. I love that I can program it to my phone for notification when loads are done washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer based on Consumer Reports information. Also purchased the pedestal, 6 foot hoses, extended warranty and installation. Best Buy did a price match for the Sam's Club pricing! I'm one happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love that the lint thing folds to prevent lint from falling into the machine. The curve prevents lint from accumulating over time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love love love to hear how much you love this washer! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great buy, need app improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Washer will run smoothly in your house with an elegant look. You can control it through the app but I don't really use is since it not very convenient. I would recommend to buy it tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and Works Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and was delivered within the time frame provided. The Samsung stacking kit made sure I got the most out of my available space. After a few cycles I have no complaints and look forward to using more features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs, Chamb. ^Lo Samsung