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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,351 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a great washer! So quiet and energy efficient! It has so many settings, including steam! Plus it’s has twice the capacity than my old washer. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has been great so far. I had some initial issues getting it to connect to the Smart Things app for the WiFi options but eventually worked it out. Lots of customizable options for your loads if you’re in to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front loaders is the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in exchange for the toploader Samsung washer I bought earlier but believe me, front loader is the best. My clothes are far better than when I was using the top loader. I am happy with my new baby ❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer - love the phone notifications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer takes longer than my previous, but I can do much larger loads and it uses less water and energy. Clothes have come out very clean. And I love getting notifications on my phone that the load is done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front loading washer Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was ordered on 7/4/2020 delivered on 09/26/2020. Need I say more. Time waiting for the washer was excessive. Kept getting delayed when it was finally delivered had dents in upper back corner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so far! Have washer and dryer combo and use it about 6 times a week. Love the WIFI and link with google and smart things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best buy to install my washer to my home and it's great! I don't use the smart features, but they do the job. I would recommend this to anyone who needs a new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I put in my order. I am still awaiting its arrival. I know it’s going to serve my family and I purpose. Can’t wait to see and use all the features on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife just closed here eyes and throw the dart. We’ve been researching washers and dryers for a while and it came down to these guys and some other units. After leaving with it for almost two months, it’s great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with a new home. It has a modern, sophisticated look and provides all the functionality that one might need. I've had it for a month now and am very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine in a great color The 4.5 front load washer is big enough to wash my king size comforter. Blue tooth capable. Wifi and all Simple amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has probably been my favorite ser by far. We love the space it holds for large loads. I love the speed cycles to get the job done quickly and the wrinkle free setting. No complaints about this product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Amber! We're always delighted to hear from our satisfied customers like you! ^Jecca Samsung

  • Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fine job washing items, however the tones with EVERY button push are annoying. Song that plays when cycle is finished is excessively long. No way to turn the sounds off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Issues with smell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well, but it gets mold smell very quickly. Be sure to clean it after each wash; otherwise, your clothes will have a terrible smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets! I wasn't sure about purchasing another front loader but this one it great. I like that I get notifications when the cycles are finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I dont have any complaints. The washer is awesome. Went with Samsung because my last set lasted 11 years. Love the wifi part. The only complaint was the scratches from it bring delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It's a great washer. It works quickly. I love all the functions. Don't use the smart functions, but they're a nice plus, too. Looks amazing as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi and steam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait for both unit to be delivered! Since the unit is located in the garage the fact that I can monitor from my Samsung Note 9 is the bomb. Oh yeah the high spin cycle is crazy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First personal washer I’ve ever bought and very satisfied. The size is perfect for my family of 2 adults and 3 kids. Clothes are clean and fresh upon removal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bubble Genie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing, I can start my laundry from work and when I get home all I have to do is throw it in the dryer and that’s it! Definitely a great investment ill say!

    I would recommend this to a friend