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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,351 reviews
  • Rated 5 out of 5 stars

    Very quiet Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Spin cycle is so quiet; you don’t even know that it’s running. I thought having lots of cycle choices would be great but it makes it difficult to determine which to use during each washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the gentlemen that helped us. Am happy with how they kept in touch with me about my delivery, and with the gentlemen that delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprised quality service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not expect salesman to resolve my problem with replacement of bad washing machine so smoothly. Delivery personnel also very fast and efficient .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front load washing machine does work as expected but the connected app does NOT turn on or off the washing machine, it only notifies that it's complete and gives options to other available cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Has all the controls i want and then some. Runs big loads when I need it to and the connectivity is a great function. Very much recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Clothes smell great and love the chime it makes when they are done. It’s not an annoying ring like others. Haven’t tried the smart feature but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know before you buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t yet used it due to not having the right hookup when the delivery and installation came but from what I hear about this washer it is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it sais it does. Easy to use. It connectes to Smart things from Samsung and is able to communciate eith Google Assitant

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. I am sure that you are enjoying all the things that are possible with this machine. Thank you for being a part of our Samsung Family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung z the beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful and perfect machine. Rep recommended another brand but my research tilted me towards this machine. I Strongly recommend this product to everyone looking for WD..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st Washer was delivered broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st washer was delivered broken and I had to wait 2 weeks for a replacement. Seems to me that I should have been at the top of the list for a replacement. New washer seems to work fine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi jhatch3! We're very glad that you were able to get everything with the washer sorted out and that you're now able to enjoy your new washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer so far. Notifications sent to my phone when the washer is complete is super nice so I know my kids don't leave clothes in there for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electronic controls with LED display make it easy to adjust settings like laundry time. The water sensor also helps save money on my water bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it so much I bought it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. All the premium features for a lower price than others. I bought one for my former house last year and bought the same one for my current house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made wife happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the washer and dryer for my wife . she love them more then me now. but i guess happy wife happy life??

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except after the cycle is finished water continues to drip on the floor if door is left open after removing clothes. We thought we had a leak until we realized what was going on. Now we keep the door closed until the next day and then open it to air out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for feedback! ^Ty Samsung

  • Rated 5 out of 5 stars

    The best part of our new washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was amazing! Quick, professional and helpful. They even had to maneuver a huge truck backwards down our narrow, steep driveway. Needless to say the washer and dryer are perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far we have loved this unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a household of 5 (3 boys, two of which are teens) and we almost always have laundry to do. I love the settings and the fact that they connect with my other Samsung devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st smart appliances purchases.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it...it has a learn curve but well worth it. The smart thing app is so useful so I don't have to keep going back to check and see if load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use advanced washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front-loading washer. Easy to install and easy to use. I have not used the Wi-Fi or app features yet. I like how feature rich this washer is but it's not overwhelming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite store!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung washer & dryer came right on time! The delivery men were nice, polite and connected my appliances in about 30 mins. I will continue to use Best Buy!!

    I would recommend this to a friend