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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,351 reviews
  • Rated 5 out of 5 stars

    The look tells it all

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the many features, had the older version before I bought this and the upgrade is great. Washes close fast, effective and quietly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Great, a nice upgrade from the old one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great, a nice upgrade from the old one that we bought 8 years ago that has become constantly broken. The new washer has steam option too which is very nice for our clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ol reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version of this model. It served us well for a decade without any complaints until it died a tragic death. We got another one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good washer but orginal washer had problems

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im only giving this review 3 stars due to having an issue with the bolts for the weights on the washer coming loose. The washer and dyer were working great then one day we notice the washer shaking badly. Best buy sent geek squad over cause we got the extended coverage and the washer was replaced with a newer model. We ha e had no issue since replacement thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, the super speed option is great when you are in a pinch. Had a hard time setting up the app but once I got it going it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer with bells and whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine had everything that I was looking for and at a great price. Plus web connectivity lets me know when the load of laundry is ready to be put in the dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer is Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for several days now and so far so good. Works great. No issues. The delivery and installation guys were fast and friendly and safe and professoinal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5star Machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has great Deals.Ian its excellent sales manager. He answer all my questions and I decided to purchase the two Samsung washer and Dryer. I highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how much I would like the SmartThings notifications. Cycle complete status messages can be displayed on all your connected devices and TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Bought It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes good and water saver. I’ve used it for 400+ loads in a year. No sign of it stopping anytime soon. Clean out the filter on it though. Very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer at a great price. We needed to upgrade our washer and dryer and this washer has been great. Finishes loads in half the time of our last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the stains out! Water saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old top loader. Can’t believe what I’ve been missing. Really gets the stains out and the steam options are wonderful. Pretty quiet operation too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung HE unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit. Great tech to notify you of cycle being completed. The quality is improving on Samsung appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls take some getting used to. I wish it would power on when I touch any button. I have to jump through too many hoops to use the WiFi connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of Options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the overall size of this washer. I love everything about it. The only thing i wish was better is the Samsung App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. All you have to do is put dirty clothes in, add detergent and , after a short time, the clothes become clean. Clever design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice choice for me and my family Its save space in kitchen because dryer is set on top of it But u have to set the temperature right and dont over load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the washer has been great for me. It has many features & cycles to choose from. I truly recommend it although i wish i got a bigger washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is nice, just got it, ran it once for cleaning, easy to use, having high hopes for it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad to hear this, Christopher! We certainly hope you'll be able to enjoy this laundry set for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is good the people that hooked it up put hoses on backwards littered in my street

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Solid! We're glad to hear that the washer is meeting your needs. We hope you'll continue enjoying it for a very long time. ^Jecca Samsung