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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,351 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer Ever does exactly what you want to do and a whole lot more haven’t even scratched the surface yet clean clothes Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color, has the steam setting, to get the wrinkles out and sanitizes , dries well, has a lot of settings, can connect to cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes anything! being a fisherman has always stained clothes with a horrible smell and this washer solved that problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Ssmsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. I've had great success with Samsung reliability the past 15 years with their washers and dryers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very efficient dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, little bit noisy but dries very good. Received defective piece for the first time but best buy took care of it and replaced with new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it should. Would recommend to friends. Only knock is the music it plays when load is finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer it’s really nice brand I got it when they had a deal and it was a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how this machine operates. Only concern is the technology appliances are not as robust as previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer. I can fit so much more in this washer, and the options for washes is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Matching black Samsung washer and dryer. Much better look than ordinary white set. Has the 30 minute wash which is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great washer but the gasket was letting the water out after 3 months of purchase other then that the washer is amazing..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as a saw it I wanted it!!! Crazy to have it delivered!! Want to see how the bixby feature works!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Julio. We're excited to hear that you've found the perfect washer for you. Thanks for the 5 Stars! ^Lo Samsung

  • Rated 3 out of 5 stars

    Dripping leaks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would've been a good washer if it didn't leak. The leak came from bottom of the unit and at the hose areas. The leak was slow but enough to pool water around the area every time it ran. I ran it unnoticed for over a week and it started to smell like mildew. I also just moved into a new home with new flooring and now the base boards smell like mildew and cannot get it off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I would like to congratulate you on your new Samsung Washer. I understand you are having a leak and that is not ideal. I would be upset as well but have some helpful information that will help locate the source. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/
      If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
      Please reference ticket number 1143350702. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Beautiful washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beautiful. The black stainless is sleek and no fingerprints. Can’t wait to use the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Wifi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine does what it should but the best part is that it is wifi enabled and let’s me control it from my phone. I love this feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Samsung washer. I doint understand why this one is so loud.. I like it but loud cyclea

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing, Tarheelnbham! I actually have this link (https://bit.ly/38ShGYa) that I believe you may find useful. It has some detailed information about the different types of sounds you may hear from your washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine for a reasonable price with the promotional offer available when we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is awesome. It is quiet and it gets the job done. I love the sanitize feature. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Disappointing geek squad install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer itself has been good so far but the extra features don't seem to add much to washing items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer works great. Huge improvement over the old top loader. Only had it a few weeks so far but really happy with it.

    I would recommend this to a friend