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Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,351 reviews
  • Rated 5 out of 5 stars

    In love with my new washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my washer and dryer on time and installed it very quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung wifi washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer is a great product. This is the best washer machine I have ever own!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the technology! Samsung really put some thought into this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this matching Samsung washer and dryer set from Best Buy and we love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well, seems to save water and stuff comes out clean still

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it does a great job i would buy it again and recommend it to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clean this washer makes your clothes, and how fresh they smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great job. Always gets the load balanced with minimal shaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it highly recommend for any 1 and everyone I will buy it again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 cycles with more which can be downloaded. WiFi which was a must to be notified of any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front loader

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Many options to clean different types of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Lots of features and does not make any loud noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking money saving washer. Saves a lot of water and my electrical bill its awesome!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Saving time, energy, and money matters, Alex and so do you! Thanks for being a part of the Samsung family! ^Lena Samsung

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I expected nothing less from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer works well and very quiet. Washes like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, quick wash cycle and low energy usage. Definitely a good quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.. love that I receive updates on my phone when my load is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance with lots of features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my aging washer. Has lots of features at the right price point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a Good Washer- It's a SAMSUNG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer performs very well, I love that I receive a message on my cell that the wash is completed. It does a terrific job. I'm not that impress regarding the noise, it supposed to be very quite but it's not. Still is a good product.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there niavai, I see that you are having some concerns with your Samsung Washer being too loud and realize how frustrating that can be. I would like to offer some assistance to make sure you are getting the best results from your unit. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143257491. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    So happy with purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the real playground for adults, plus clothes come out with a beautiful scent!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to be part of your home, Michel! Thank you for the 5 stars. ^Jecca Samsung