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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,351 reviews
  • Rated 4 out of 5 stars

    Seems like a good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good washer. My wife does laundry. Just wanted my Best Buy points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love the steam option! this is my 3rd Samsung, great products!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer, Angela1. We are happy to hear that you're getting great use out of your washer and it's fantastic features. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great and elegant machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and elegant machine. Look the black stainless finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice drum size for bulky loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer tub is large allowing bulky items to clean and sanitize easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is up to par. It washes pretty fast which I enjoy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. A Welcome addition to any smart home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washing machine was ok but it was damaged .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drain door at the bottom of the washing machine was broken off and taped shut. When it was delivered I assumed it was taped shut for transport reasons. When I removed the tape, the drain door fell off and I realized the plastic hinge that holds it in place had been broken off. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and seem to be a lot faster than ones that were just 3 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power Saver, nice look and has built in wifi. I strongly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy and it is so easy to use. I love shopping at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features,very quite and I would recommend this product to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time fast and clean would recommend them to anyone i know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the extra couple hundred bucks vs. getting the white one

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, Dave, for letting us know what you think of this washer. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, easy to clean the outside, love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Plenty of bells and whistles! Great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad for design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda leaks. If you finish a load and do not close the door all the way the water drips down on the inside of the door and eventually the floor. Thought the thing was broken until looking at what caused it. Other then that it works like any other washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nickel, I see you have some concerns with water leaking from the door of your washer and understand this can be alarming for you. I have some helpful information I want to provide to make sure you get the best performance. See link below:
      https://www.samsung.com/sg/support/home-appliances/water-leakage-in-samsung-front-loader-washer-during-washing/
      If you need additional assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143483700. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Just I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a perfect size for my laundry, I love it... and the color too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer a must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lovee my new washer samsung is the best and thank you best buy❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quite and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first stackable washer I’ve purchased so I have gained extra space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought as a gift for my son and new baby. They love it

    I would recommend this to a friend