Customer Ratings & Reviews
- Model:
- WF45R6300AC
- SKU:
- 6326263
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought them and I used it one time and already have to call for repair !!!! So disappointed !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sofia! Samsung appreciates you letting us know about your experience with this washer. It sounds like you're already on the right path to getting this resolved, but we wanted to say thank you for your feedback. ^Jecca
DO NOT BUY FROM BEST BUY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Customer experience!! Ordered 3 months ago and still struggling to get it delivered!!!
No, I would not recommend this to a friendShakes my whole house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great when I first got it not now 1 month later it shakes my whole house! Ive tried everything. Small loads, big loads doesn't matter shakes. And now I can't return :-(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JenNC,
Thank you for letting us know about your washer. We apologize for the inconvenience it may cause you, and I'm sorry to hear that the washer keeps shaking. I understand that this experience is not ideal.
You can visit this link that indicates a troubleshooting guide when the washer is shaking or vibrating.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001016/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WF45R6300AV/US.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144225677
^Rainly
- Pros mentioned:Capacity
Wonderful Washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first experience with a front load washing machine, and over the last three years it’s been a great washer. It handles everything from bedding, my husband’s work clothes, and all kinds of laundry with pet hair. I will say that it is important to know how to clean/drain it, otherwise the machine might smell stale from time to time. But once you know how to do that, there are no issues. I’d recommend it to anyone looking at this machine for their home.
I would recommend this to a friend Not worth it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for just under 1 year then for no reason flooded my house. Expensive yet not as good as many cheaper washers I have had in the past.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142925253. We thank you for being a part of the Samsung family. ^Brad
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine leaking only used once no good. Not working properly will return
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Marie! I'd like to provide this link (https://bit.ly/3jiVcCM) that has what to do in case the washer leaks. ^Jecca
Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy it. The production stopped working after a month and Samsung care is pain to work with and not at all helpful
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. You stated that your appliance was only # months old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142841019. We thank you for being a part of our growing Samsung family. ^Brad
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doex not sit still when it spins i tried everything so it didmt move
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Thomas, I understand you are experiencing problems with your Samsung Washer shaking and realize that is not an ideal situation with a new appliance. We would like to offer some assistance to ensure you are always getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you are still experiencing issues, Me and our team would love to assist you via please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143344486. We welcome you to our Samsung family. ^Brad
Pass on this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really not great at all. Would not recommend at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi blar1990,
Thank you very much for your honest feedback on our products. You are a valued client of Samsung and your experience matters to us. We are continuously working to improve our products and services.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144641760
^Rainly
Cover paint faded off the control panel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cover paint faded off the control panel after only 1 month
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you sharing this information, Zagg. Samsung values your opinions. ^Jecca
Skip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loudest washer I've ever owned. It's not an unbalanced load if there's one towel.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you have some concerns with your Samsung Washer shaking. I would like to offer some help to ensure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Thank you for choosing Samsung. ^Brad
Pump motor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drain pump went out in a little after the warranty ended. Terrible product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer drain pump not working. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143031314. We thank you for being a part of the Samsung family. ^Brad
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst incompetence I HAVE EVER SEEN anywhere ever atg any time
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI RealLifeCaptainAmerica! Thank you for taking the time to leave your feedback. We are sorry to hear that your unit is not meeting your expectations. At this time we would like to speak with you to see what assistance we can provide. We can be reached via any of the following using ticket number: 1143827787
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.^Nic
I wont recommend.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very loud. You should place a vibration pad at the bottom.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Michael, I understand you are having concerns with your Samsung Washer being noisy and know that can be upsetting. I would like to provide some help to make sure that you are getting the best performance from your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any further assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143669718. We thank you for being a part of our family and for choosing Samsung in your home. ^Brad
Disaster of company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item is fine. Best Buy not good at all. I won’t do business with BB never again
No, I would not recommend this to a friendBad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived with a dent in the side. Not satisfied.
No, I would not recommend this to a friendbad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i cant register it liars they sold products they cant be registered
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Best Washer out There
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best washer I have ever used or purchased. Previous had a GE set and it was terrible. The upgrade to Samsung made a huge difference in how clean the clothes were, and I have had no issues with the washer at all.
I would recommend this to a friend - Pros mentioned:Smart features
Smart perfect washer in my house
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this since 2020 . I do not have issue . I purchased a new house . And I bought again . It is perfect with all features
I would recommend this to a friend - Pros mentioned:Cleaning performance
Awesome machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer I’ve had it for 4 years now and works amazing my first washer I’ve ever bought brand new
I would recommend this to a friend