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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,351 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer for the last 4 years! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very quiet washer, easy to use also. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfied with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a great purchase. I’ve had it for about 3 years now and I have experienced no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Washing Maching in the world!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is with no doubt the best washing machine in the market!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front Loader Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this appliance for a little over three years it runs very quiet cleans my laundry and it also has various settings for washing. overall a great appliance I just can't connect to utilize with my smart connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer set the is absolutely perfect. . . Not a single problem with either after 3 years practically still new

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    No regrets!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Was holding out for months using duct tape on an old washer to keep it together. Finally decided to get a new washer. Saw this on a promotional sale and went for it. The delivery and installers were wonderful. On time and called before they arrived. I am now washing my bedding for a queen size bed, everything fits. It is quiet enough that I can wash while the kids are still asleep (laundry room is next to their bedrooms) and not waking them up. Read the manual before using, I didn’t have to do this myself, the installers did, but you do need to calibrate it before first use. Haven’t used the smart app WiFi technology yet. I am having fun just doing laundry and getting clean results!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, no problems! Years later still working like new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade from 4.2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lovely washer dryer set. Very small. I think 4.2 or less. It's amazing. The 4.5 is so much larger. Now I'm looking for more laundry to make a reasonable load. lol.... The best is I can wash my queen size comforters at home..They fit easily. I have not tried the steam function. Heavy soil wash....takes forever...so plan not to rush your laundry. The settings are so simple..easy to read and let you know how long the wash will take. Price was very nice at Best Buy. I comparison shopped forever..months. In few months I will purchase a dryer. Heavens to Betsy..the little one left from original set can't keep up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, wifi no working properly, but do the job, recommend it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have excellent customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have excellent customer service and the agents are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product thanks sou much excellent delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice setup by geek squad. Delivered and installed by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER SO FAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DONT KNOW ABOUT EVERYONE ELSES EXPERIENCE BUT I BOUGHT THIS WASHER NEW RECENTLY AND IVE BEEN USING IT FOR A FEW DAYS NOW, MY LAUNDRIES BEEN PRETTY DIRTY LATELY AND IM 100% SURE THAT THIS WASHER WASHES MY CLOTHES BETTER THAN ANY WASHER IVE EVER USED IN MY LIFE. I DONT TRUST PRODUCTS TO LAST FOREVER SO I DID GET THE 5 YEAR WARRANTY AND IT WAS 980 FOR WASHER WARRANTY DELIVERY AND INSTALL AND FOR THE QUALITY OF PRODUCT AND WASH IM PLEASED, THE SIZE OF THE INSIDE OF THE WASHER ALSO SEEMS PLENTY SPACIOUS FOR CLOTHES BUT MAYBE NOT THE BIGGEST OF BLANKETS IF YOU HAVE ANYTHING BIGGER THAN A QUUEN SIZE COMFORTER BUT FOR CLOTHES ITS THE BEST WASH. MY CLOTHES HAAS EVER GOTTEN EVER HANDS DOWN ONKLY THING I WOULD COMPLAIN ABOUT IS THE BUTTONS BEING TOUCH, IF YOUR CLOTHES IS ALREADY WASHING AND YOU ACCIDENTLY TOUCH THE POWER BUTTON ITS GOING TO RESTART YOUR WHOLE WASH INSTWAD OF PICKING UP WHERE IT LEFT OFF SO ONCE YOU SET IT AND IT STARTS WASHING DO NOT ACCIDENTLY TOUCH ANYTHING ELSE JUST LEAVE IT AND IT WILL DO ITS JOB

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for 3 years..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine product, when it works, but having the unit fail beyond repair after barely 3.5 years is pitiful for the pricetag.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suddenly broke in less than 3 years. More expensive to fix than get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy washing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond happy with my purchase. Material is nice and easy to use very pleased with multiple functions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted just over 2 years. Kept leaving stains on clothes while it was working. Now it shakes the whole house when it spins and something major is broken. A few repairmen said it would be 500-1000 to fix. So I'm shopping for a new machine. They don't make em like they used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good washer, one of the more popular models. It does the job. I like the quick wash setting as it does a good job in so little time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this washer ❤

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. I can't believe I've had this for 2 years already. Washing pleasure. Handles even full loads well & connects to wifi!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it, Monnie01! Thank you for leaving us such a great review! You are the best part of Samsung! ^Shay Samsung