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Customer Ratings & Reviews

Your price for this item is $1,034.99

Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,351 reviews
  • Pros mentioned:
    Ease of use, Smart features

    Rated 5 out of 5 stars

    front load washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my first time purchasing a front loader and it does not disappoint. I can even start the washer from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it for 2 weeks and I just being in love with it. I love the way it shows up compete of cycle. Low sound. Perfect wash in bedding cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, clean and somewhat cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Samsung is a perfect combination, washer and dryer are easy to use and perfect quality highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very please as to how quiet this washing machine is and it does a great job getting my clothes clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and so quite I need to check to see if it’s on sometimes! Clothes are always clean does fantastic job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Smart features

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been fantastic since I have been using. Quiet and efficient. I absolutely love that it tells me when the cycle is done on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my new washer that long yet, but so far it has been great. It's quiet, has a lot of room to put a lot of clothes in one wash and the clothes feel really nice and clean. I love the fact that you can connect it to your phone so that it will let you know when a wash is done and also it will tell you if you need to clean your washer which is a great feature. Also, on the app you can use different setting for towels, whites, bedding, etc.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love all the smart features on this washer too, SunnyInSanDiego! Thanks so much for the 5 stars! ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was work great with lots of features and also wireless connection to the phone. Easy to use and got the job done well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Pleasant surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with this washer. It has surpassed our expectations. It cleans very well. it's very quiet. Many features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stylish and sophisticated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Quality is terrific, noise level is comparable to a 48d dishwasher imo. Stylish and sophisticated!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, washes clothes very well a big step up from what I had easy to use and lots of features

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great and it’s really quiet I would highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's cleans clothes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time to select this washer when the old one had to go. There's a lot of mixed reviews out there. I honestly didn't want a front loader, but this unit worked out great. 8 months in and couldn't be happier I have zero issues with this unit. It's got a ton of feature and may be a bit intimidating but once you get familiar with it, it's super easy to use. I can't say that the clothes come out cleaner, but i can say that for whatever reason they smell fresher and for longer. Same detergent BTW.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. It is quiet, washes good and has all the functions that I need to keep my laundry clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG washer that was slightly 3 yrs old give out on me. I do 3 to 4 loads of laundry per week. This cover the laundry, linens and towels for 3 ppl. This new washer delivers as advertises. I have put it through the same trials as the previous one. It is quieter, more stable and faster. I have not changed the detergeant that I use n the Sanitize option is able to remove older stains that the previous washer could not. It was pricier than I wanted it but worth it. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It get's clothes clean. So far no hint of any mechanical issues, which is good, since it's brand new. I like the number of cycle options and the option to delay the start until a later time. The manual is very useful in understanding all the options. Controls are intuitive and allow for good clothing care. Seems to use water efficiently and can handle many load sizes. Quality Samsung product. The color looks nice too, if you care about that sort of thing in a washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pretty perfect, overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water saving, efficient, does a great job, and easy to use. I really have no complaints.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there VinceroPerdero, congratulations on your new Samsung Washer and thank your for leaving your review. Welcome to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Dosent have delay start like my older samsung did. That was a useful feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung High Efficiency Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesistant on getting the front load washer because I had the agitator washer for the past 11 years. I can honestly say this Samsung front load washer gets the job done! I know for certain because I wear pink lipstick which always stain my mask. Using the front load washer, I can see how clean my mask is! You can barely see the lipstick stain compared to using my agitator washer. I'm very pleased with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washing machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works well and is much quieter than the one it replaced which was one of the reasons we went with this Samsung. The only concern I've had so far is that the detergent drawer stays wet so I have to leave it open and the water drains into the pedestal base when doing maintenance which I found out when it sounded like water was dripping on sheet metal from the detergent drawer when it was opened and when I checked the cleanout I ended up with water in the pedestal.

    I would recommend this to a friend