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Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 4,875 reviews
  • Rated 4 out of 5 stars

    Terrific washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Excellent washer. I’d give it 5 stars but I wish it had an automatic fabric softener dispenser. Too much to expect on a cheaper model. Works great though. And it plays a little song when it’s done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Known Control Panel DEFECT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 STARS should be an option. The letters and numbers are wiping right off the control panel, as if they’re written with marker. Samsung customer service said “make sure my hands are dry before using” and “not a defect”. I see online forums mentioning this same problem dating back to 2017. Is this their fingerprint resistant technology!? How insulting that this multi billion dollar company tell it’s consumers it’s our own fault for using a washing machine with wet hands!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand you want to maintain your washer in its pristine condition. Let us help you out.

      Please refer to page 48 of the washer's manual under "Cleaning the exterior":
      https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147577549, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Second one purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish I knew how to change the musical reminder that plays when laundry is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, never had a problem. I love the smart features that connects with cell phone and app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4.5Cu front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use several times. Quite good, lower noise, lower vibration, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, I am using this washing machine without any trouble . I really like all the options this one have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Mostly quiet unless in a heavy spin mode. Love that it tells you how long the wash will take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good very silence and leave the clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my machine, they work as it should. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG 4.5 CU. FT. FRONT LOAD WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE BOUGHT THIS WASHER WITH THE MATCHING GAS DRYER AND SO FAR EVERYTHING IS WORKING GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this machine, it does an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Had to order but came in faster than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it's everything I expected, it was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small family's. Works neatly and cleans well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Easy to use and cleans well. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darrell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was reasonably priced, has a large capacity and is quieter than my old Kenmore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PPEEEEEEEEEEEEEERRRRRRFFFFFFFFEEEEEEEEEEEEEEEECCTT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champagne color washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Works amazing gonna buy the dryer to to get the set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of today this washing machine performing great all cycles are working not much vibration when in spin cycle we only used machine for two weeks at this point in time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like the washer. The sound the washer does when the load is finished can be annoying if you let it be. We now just laugh at it. My only complaint is that Samsung moved the bracket holes to hold the dryer on top over just a half an inch. (my current dryer is a Samsung from 2009-the matching washer stopped working but the dryer is still going strong). I feel like Samsung does this on purpose to make you feel like you have to buy a matching pair. We made it work but ill take off a star for that. Best Buy was 2 hours late for the delivery. They said they would be there between 12-6 and showed up at 8pm. Just a heads up if you are getting it delivered.

    I would recommend this to a friend