Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 4875 reviews
(4,875 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, with necessary space and the clothes was a nice result
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my last washer was big, this is huge and can fit king size bedding easily
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Bery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great set up was easy and very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good,wash clothes more better than what I have.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
FIRST FRONT LOADERS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY CLOTHES WERE VERY CLEAN AND SOFT. I AM VERY IMPRESSED WITH THE TECHNOLOGY AND LOVE THE HEAVY DUTY SPIN. MY CLOTHES WERE ALMOST DRY WHEN I REMOVED THEM FROM THE WASHER..LOL
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
ImaZam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine great deal. Delivery was quick and easy ready to wash.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer runs really good would recommend.......
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Great washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues work's as it should ......................
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very good product and easy to use i suggest to buy
I would recommend this to a friendRated 5 out of 5 stars
Emergency Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We moved into a brand new home and we.already owned a washer and dryer a week before we moved mines died needed a replacement as soon as possible luckily stumbled across this
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
washer machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.im very happy with my machine the best very quality
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Great and great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with my purchase. Very smooth running and that’s what i like! Good recommendation.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
Very quiet machine !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great . We had it for 3 weeks now! It gets all the stains out from my daughters cloths !
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
WOW! Amazing song!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing washes clothes; and when I say it washes clothes, I mean it washes clothes. It also sings a little song. Good deal.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works very well. My clothes comes out very clean
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a number of Samsung items in my house and like them very much. I bought this upper scale Samsung with confidence I was getting a quality product. Wrong. The first washer needed to be exchanged due to some technical issues with the washing cycles. I've had the replacement for a month and now find parts not fastened loosely and wonder how long before it becomes another problem. I bought a washer, dryer and two pedestals. I've had two replacements with these items. I'm tired of not having a quality product I thought I was buying.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for taking some time to share your experience with our product. We apologize for all the issues you encountered with our product rest assured that We will strive to create durable, quality products. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.
In case you encounter some problems in the future, you may use this link for some troubleshooting.
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144729874
Thank you for choosing Samsung. Have a great day.
^^Ross
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great. It is very easy to you use, even for kids.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and beautiful. Silent. . .
I would recommend this to a friendRated 5 out of 5 stars
Appliance (Washer)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance works great and very efficient. I am glad I bought it.
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer ! I’ve had it for a little over a month now and last for the first time after a load the washer prompted it self to “ self clean “ cycle which i thought was clever meaning it knows what it needs!
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
I would recommend this to a friend
























