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Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,875 reviews
  • Rated 5 out of 5 stars

    Mr. Acquaviva

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Team Delivered the machine and was very helpful by removing the shipping bolts for me. As for the machine, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great price was right good warrantee. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the purchase and the set was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a twelve year old Samson with this and really like it! It is quieter than the one it replaced. Have run many loads and very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great! Haven’t had any problems, but you should consider getting a platform for it to sit on. Low to the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice looking and size, love the feature on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and feel clean after wash. Love front load washer. Friendly for shorty. ;) However, as the other reviews mentioned, it could be a bit loud during washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves the set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the set d I know my wife does aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment we made for our new house. The color matched perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and so easy to use and large capacity drum for blankets and comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quiet washer, very sleek... Best Buy website depth specs are wrong, not as deep, which is a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine laundry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love its work so much better and so much clean the cloth i choice the better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Very well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. No issues at all. Installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Clothes come out clean. Normal wash only takes 45 mins compared to an hour with my old machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stuck with a top load washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good washer. I really don't care much for the maintenance having to drain it all the time and sometimes it does have a funky humid smell. My next purchase will definitely be a top load.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a better experience with your washing machine, MisaelH. Let us help you out.

      Here are steps to take if your washer smells funky and humid. Please click the link and hyperlinks and watch the embedded video (if there's any) for tips.

      Samsung washing machine or laundry smells bad (Please choose the best that describes the odor that you are smelling in your washer):
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147631965, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    That's what it needs to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents who are in their 70s. Does what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good, but beat buy has to install it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully It will be working well. I gir this two months ago. Best buy is still trying to install this. I mighy habr. A better answer Latr January.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth every penny. Easy to use even my kiddos loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. zero problems. Would definitely recommend the delivery and set up. Completely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so far, i like that i can see they cycle finish on my phone

    I would recommend this to a friend