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Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,875 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my washer machine It work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet & efficient machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet & efficient machine. Efficient water usage resulting in cleaner clothes than a top loading washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer up to this point. I have no complaints with its operation or performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Super quiet and fast. I definitely recommend purchasing both!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise,Thank you!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and excellent price. I love the special discount of $400 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet enough to study.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is extremely quiet, it sharesspace with my daughter's office and does not interfere with her work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on all clothes. It has a lot of options and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great. It is quiet and gets everything clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the washer wanted to add the pedestal to match

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, space saver top bottom.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, clear instructions, not too bulky. White color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything when just fine the washer an Delivery plus the guy’s that hooked it up they were very nice. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung it's my preference, It's a good and efficient washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cay from CA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Stackable Washer, along with the matching dryer, made for more usable space in my laundry room. Plus, it does a great job and uses so little water to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great. Washer is really great. Overall very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung front load washer is nice. Not bulky unlike the old one. Noisy a bit but it’s ok. Coz most of the washers are noisy though. Great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, great price! This was an open box, which made it even a better deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mommy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works so amazing!! I would recommend this washer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but you get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price, but isn’t really something that can hold up to heavier loads. Medium household loads are fine but as little as one king blanket can overload it. The door has developed a slight leak after about two years of use but it’s not bad

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure that your washing machine operates at its best, JonathanL. Let's get this taken care of.

      Here are step-by-step instructions on how to wash bigger loads such as beddings, blankets and comforters and, at the same time, address the leak in your washer. Click the links and hyperlinks, and watch the instructional video for tips.

      The best laundry load size for your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Care for your bedding items with your Samsung washer:
      https://www.samsung.com/us/support/answer/ANS00047247/

      Samsung washing machine is leaking (see steps 1, 2, 3, 4, and 6):
      https://www.samsung.com/us/support/troubleshooting/TSG01000977/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147049612, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service washes clean well priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer,dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use. Anyone who wants to buy washer and dryer

    I would recommend this to a friend