Customer Ratings & Reviews
- Model:
- WF45B6300AC
- SKU:
- 6491516
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.
This summary was generated by AI based on customer reviews.
Fantastic product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer runs efficiently and even better quietly -good purchase
I would recommend this to a friendVERY disappointed in the quality of THIS product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer and matching dryer along with two matching pedestals last May 2022 with the actual delivery of the two items on July 2022. Shortly after using the washer, fine gray dust/small particles were accumulating at the front of the washer. I did no think anything of it at the time. Fast forward to April....still continuing to find the gray dust/particles in front, on the floor, of the washer. Now the washer is almost walking out of the laundry room when it is on the rinse cycle. I have never experienced such a violent occurrence when the washer was spinning on any of my previous LG units. When the repair man showed up to repair my washer, he already knew what was going on with my washer when I first told him about the gray dust/particles as he has seen this problems many times with Samsung and this unit. When he opened the front up, the bracket had completely broken off and i guess it was grinding something down inside the unit which caused the fine gray dust particles to appear. The unit is unable to be fixed and has to be completely replaced with a new washer. I was advised by the technician to NOT get the same model again as it will most likely happen again. Fast forward to dealing with Samsung...they confirmed that my unit needed to be replaced BUT they would not honor replacing my dryer and pedestals to match another Samsung washer as I didn't want to get the same model. Anytime I purchase a washer and or dryer, I purchase the matching SET, even if one of the two is still working. I am aware that some do not do this but I like my appliances to match. Samsung would not fix the issue of things not matching and they really didn't seem to care that after such a horrible Customer Service experience with them that I will NEVER purchase another SAMSUNG product. Every tv/phone/appliance we own is Samsung...NO MORE!!! I do hope this post helps other buyers to think twice about this item. Who knows...maybe I had a lemon...but when the repair man states that he has seen plenty of Samsung units do this...well, you have to wonder?
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the feeling of going through all this with your appliance, Kblom65068. We want you to have a better experience with your unit!
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a massive amount of laundry is in the machine. I have provided the links below for more information.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Keeping your Samsung washer clean is essential because it prevents odors and mold from accumulating and keeps your washer performing the way it should. Let us show you how and when to clean your Samsung front and top load washers, whether cleaning surface spots, the pump filter (on front load washers), or running a Self Clean or Pure Cycle.
How to clean your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00030150/
For reference, I've included the guides to learning the best laundry load size for your Samsung washer, its settings, cycles, and features.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00061937/
You may also check pages 45-50 of the user manual for more information about maintaining the interior and exterior of the washer and page 51 for other recommended actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202301/20230103164743297/WF6300B_UM_DC68-04355A-03_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145709433) to help our team pull up your information when you message us.
Thank you!
-Angelica
Larry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible Beautiful Appliance. Love how quiet this is
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Love our new machines. Would buy it again
I would recommend this to a friendSamsung washer champagne color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi availability to use to control when you want to start laundry, Very quiet, various cleaning options
I would recommend this to a friendexcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent prices. High quality products! Excellent service! Have bought a couple appliances and I will highly recommend Best Buy.
I would recommend this to a friendLoving the upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It washes faster than our previous model Samsung and that one finally died after 10 years! We love the upgrade
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves the set works great and it was a great price
I would recommend this to a friendGood unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has good capacity and looks good. Its easy to install and the free delivery made the process easy.
I would recommend this to a friendQuiet Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first front load washer and I love it! Feels like it washes our clothes well.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Easy to use! Notifies me when its done!
I would recommend this to a friendDeal of the Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deal of the Day, great price and awesome product. Easy to use, smart capabilities also a nice benefit.
I would recommend this to a friendBest washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best machine hands down!!! Washed so quickly and efficiently
I would recommend this to a friendGreat washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer machine I have to do two to three loads every other day and this machine leaves the clothes cleaned.
I would recommend this to a friendWorth the time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very good! The only downside is the amount of time it takes for a load but the whites come out like new so I can't complain too much.
I would recommend this to a friendMachine is Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung washer is doing great. We are very satisfied. We did have to wait nearly 15 minutes for an associate to help us.
I would recommend this to a friendGreat value for money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good price for value. If you don’t want a “connected” machine this is the one to get
I would recommend this to a friendSolid product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job! More features and energy efficiency than older models.
I would recommend this to a friendAwesome washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, not load, uses less water, faster drying of clothes and towels, and looks great.
I would recommend this to a friendHappy 3 mos later
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated. Does a great job. We also had them install this in our vacation lake home.
I would recommend this to a friend