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Customer reviews

Rating 4.6 out of 5 stars with 4875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,875 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just make sure if you want to do this stacked with dryer the stacking kit gets ordered! This washer cleans clothes wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stick with Samsung. Yet, I noticed the price is kept as high as before, but unfortunately, it is lessened by the quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and speed does a great job. Love the connectivity and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a washer, it washes cloths, and It is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought this same set 3 times, not because we didn't like it, but because we moved states and thought it was more accessible. We love this set so much that we keep buying the same one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for appliance and lived they offered delivery and installation for the product and communication was great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This recent purchase is my second purchase of same model. The new model is very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, cleans clothes and it is is efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, very quiet, many settings and quick washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs so smooth no noise at all I have washed so many loads already machine also has self cleaner to clean itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Samsung High Efficiency washer at BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washing machine we have had! Front Loader is the way to go. This machine has a great big drum so no load is too big! And the Best Buy installation service was perfect! And they took away the old (Not old, only 3 years old, but broken beyone repair) Maytag top loaner machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is quiet, fast and well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking washer color is nice. Works great and is linked to all our other Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. I don’t do a lot of washing only two at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grape

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work grape. Cool color. Easy to use. Love the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a huge washing machine. Excellent washing capabilities with multiple cleaning options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front loading washer I've had and its awesome. Great water saving, quiet, fast spin cycle which makes drying quicker and saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User Friendly, water and energy efficient. Definitely a purchase you won’t regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the best washing machine and like it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second manager took care of everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First manager made it hard on me. Second manager made things so much easier. In the end, Best Buy took care of my issues and made things right. Only took 2 months.

    No, I would not recommend this to a friend