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Customer reviews

Rating 4.6 out of 5 stars with 2582 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,582 of 2,582 reviews
  • Rated 1 out of 5 stars

    I wish I looked around before I bought it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst washer no no matter how long you leave them in the clothes never come out clean. Hot water, steam it doesn’t matter they come out with the same Stains they went anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can review it yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered came with damages on the left side, so still waiting to receive a new one. Hope once received the new one works great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung