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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1889 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,889 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I had an older model 10 years old that i replaced with this model and it is even better. I would definitely recommend this washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and so quiet the look and functionality combined with the ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. No issues as of yet but its less than a month old. Only reason its only its a 4 star is they delivered it a month before delivering the pedestal to mount. Once the pedestal came in, they did not install them. Really stupid.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. Wouldn’t change it for nothing. It has different settings depending on the type you will be doing. Very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and efficient. Like all the settings for types of loads. Was glad to get this quality machine on sale when my 13-year old washer stopped working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lucas M - To Be Commended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung washing machine is working GREAT. It is so easy to program, hoping to get many good years with it. I would like to commend the sales associate 'Lucas M.' who was without a doubt the most knowledgeable sales person I have ever encountered. His is an asset to the sales team at the Myrtle Beach Best Buy. I will defiantly look for him should I need another major appliance soon.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love unit. Works great, not shaking, quite,powerful. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazinnggggg. I mainly bought it because it will notify me in the app to switch laundry. The main downside from the app is that you cannot automatically tell it to do an extra rinse and spin you mainly can start/stop and get notified and also download different types of washes. I have done this a few times and I like it. I love the wash it cleans well I have had no issues! The size is perfect for washing 1-2 individuals clothes (I always do separate loads though so it’s not over powered). When I was my comforter I do run it twice. It does have a lot of helpful loads too. Apparently when the first person installed it they didn’t set up the steam. Thankfully the guy reinstalling my dryer noticed and fixed it ASAP before I used it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment works excellent, they also delivered it to me, they delivered it to me and they installed it in a timely manner, excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Our new Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the integrated wifi technology that alerts us when the cycle is complete. It's quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad that I purchased this product runs quiet has a setting for bedding and several other options that is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer its vey quiet and doesn't take long to wash clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well and is very quiet. Plenty of cycles to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome. Very quiet. Installation was perfect. Technician who installed the washer was professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best brand ever owned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It does exactly what I would expect. Definitely worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Delay issues- Still a good purchase!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the delay worked properly I would give this a 5 star rating. This is my second pair of Samsung Washer/Dryers. I love these even more than the first pair I had. They pair up to the SmartThings app, which honestly isn't super user friendly but its not rocket science. My delay has been used 6 different times. The delay pauses itself so it never complets or starts on time. I've tried reaching out to Samsung, they had me calibrate the drum, I did a 1 hour delay (it still didnt start on time) but it was doable. My 7 hour delay 6 hours later is still sitting at 5 hours. ** If you know how to fix this, please respond!!!!! ** The wash is quiet. The dryer just gets the job done and I love it. No regrets. No paid anything for this review. If your wondering- 2 weeks in, and I have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam and capacity are better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam setting , it is super quiet and the cycles are quick. The capacity is huge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far runs like a champ. Does a great job. Not any faster than the older model. Cool that it sends you a message when the wash is done and can control on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    A lot of capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of capacity and very quiet. I Guess we didn't measure the space because it's too deep so we cannot close our laundry room door. But that doesn't matter because it's extremely quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing a Samsung washer we had for almost 20 years so we are familiar with the quality and we love the new one

    I would recommend this to a friend