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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4878 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the product's overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, good size, and excellent value. However, some customers have raised concerns about its drying performance, unexpected spin cycle behavior, and initial installation. A few also noted issues with the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,878 reviews
  • Rated 5 out of 5 stars

    Excellent machinery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine I can’t imagine running to the laundromat anymore. And my clothes do not smell like a machine shop, Nor do they smell like somebody else’s dirty clothes and what I especially like is the fact that I don’t get somebody else is laundry soap and or bleach on my clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good. I have not had any problems with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a replacement for our 4.3 cf washer of the same brand that apparently, had a broken spider. The estimates we received to repair, were more than 50-60% of the cost for a new machine. So needless to say we needed a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love to shop, on best-buy. Customer service is the best, I been a customer since 2007, I open my credit account and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly washer for a nice price. Uses a fraction of water that the old washer uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer of Washers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The preloaded options are great. The washer does a great job spinning out the clothes. That helps cut down on the drying time making the pair a perfect match. The color and design is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PeterE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. No problems with it's operation. It probably should have the base as I find it difficulty putting the clothes in at that level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't give a 5 due to not being able to control the rinse water temperature. Still learning on the cycles. So far, this machine will work for doing laundry. Only 2 people in our house so don't use for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design, pleasing on the eyes. Efficient water consumption, requires a drip pan when you purchase for total tech geek squad installment. Because geeks squad will not install without it if you have second floor laundry for your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for about 2 months now, love this washer dryer set! Installation was a breeze. Just crossing my fingers nothing goes wrong in the next couple years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Idk how this happens.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was working great the last 2 years and then this morning the door shatter while washing bedsheets... idk how this happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery. Multiple options to choose from and to control all, temperature, water amnt etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good washer for beginners. Works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Final spin cycle clothes still wet.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed after the final spin cycle when washer turns off the clothes are still very wet like it didn’t spin long enough to remove excess water from load. Our previous Samsung washer practically dried the load to a damp touch. Tried every wash cycle and same results.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how important it is to have a reliable appliance at home. Let us help.

      Here is a link to the user manual; kindly go to page 53 for troubleshooting steps for your clothes that are wet at the end of the cycle.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202401/20240124193442537/DC68-04355A-04_IB_WF6300B_EN_CFR_MES_240123.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147881076) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Water Needed to Wash Clothes-That's Common Sense

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency washer only uses a sprinkle of water. It does not matter if one uses HE detergent to wash 5 shirts, in heavy duty mode with 5 times rinse setting: the clothes will still come out UNCLEANED and MORE STINKY than when it was unwashed. No amount of smart technology or friction will ever clean any laundry if there is not enough water. Whoever came up with this high efficiency idea of washing clothes with little water must be wearing stinky clothing all the time. Water has been the main factor in cleaning clothes since ancient times. ENOUGH WATER IS ESSENTIAL TO CLEAN CLOTHES...THAT'S COMMON SENSE. PLEASE DO NOT REINVENT THE WHEEL.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      The washer is essential in every household. Let’s gather the information you need to ensure your clothes are clean after each cycle.

      The links below will help you ensure that you have clean clothes and that it fills with the correct amount of water. Learn more by checking the hyperlinks and watching the embedded video.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Samsung washing machine water fill issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01203005/

      Should you need more assistance with the washer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148389474) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer- best ever! Love Samsung products recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, this was an upgrade and I couldn’t be happier. I have the SmartThings application and can control the machine from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new machine it’s so smooth the best ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really well. Really enjoy our front loader. Also love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Has alot of options for different cycles for my clothes versus my husband's clothes whos are very very dirty. Quite when runs definitely want to make sure the washer is level or it will get crazy when it spends. Would recommend

    I would recommend this to a friend