Customer Ratings & Reviews

I bought this washer April 2021. There are enough issues and things I don’t like about this machine, that I’ll be replacing it soon. The spin cycles leave our clothes much wetter than our previous machine even on the high speed. When the spin cycle begins, the tub wobbles which makes us concerned, but it doesn’t move around on the floor, and improves once it gets going. We’ve investigated the machine including performing the self-calibrating cycle. It cleans fine, but perhaps that’s the detergent. There are some chimes you can remove, and some you CANNOT. We prefer NO chimes/alarms. I made the mistake of buying Stackables (but didn’t stack them) and every time we lean over them to reach some upper cabinets, we accidently turn off the washer mid-cycle and it won’t pick up where it left off. Lastly, the machine has a CLEAN THE WASHER cycle that appears every 40 cycles. This feature takes almost 4 HOURS to complete using hot water and high agitation. Your warranty will probably be void if you don’t do this. Then, my fault for choosing the 4.5 cubic size over a 5 cubic size – my King sheet set (high quality sheets) seems to be too large of a load, so I find myself washing the 4 King pillowcases in a second load.

Very good and aesthetically pleasing. I would buy again.

Would have been a five star but there was a horrible mixup with the delivery address at the beginning. It was delivered to my father's address instead of mine. I even called the day before to fix the problem but it still occurred. But, when it was correctly delivered the next week, everything was wonderful.

Love this set! Love all of the options. Works great!

Samsung washers have been reliable thus far. As described recommend this washer

This was the first time I was disappointed with bestbuy, the guy who dropped it off, came coming up with reasons on why not to install, needless to say it’s still not installed. My wife couldn’t do it, and I work out of town. Not satisfied, paid for the extra parts just to have it installed. Nothing was in the way to install it or anything. Just lazy

This washer and dryer pair not only looks great, but the options on either unit are amazing!!

Easy to us, short wash cycles and the spin cycle is.much quitter thar my old washer. Have only been using about a month but works great.

Nice machine works well, excellent choice of u need stacking

No complaints with this washing machine whatsoever, I've seen people complain about spin cycle sounding like a jet engine, but I would suggest they don't have it leveled out. My washing machine is leveled and on spin cycle if I am inside another room I can't hear it.

This is a awesome washer. The only thing I don't like is that it's really loud. The 20 min wash is great. Clothes come out cleaner and nicer then the washer I had.

Great washer, so far no issues at all. I was looking at other reviews but no issues…,, This will be my second washer in the last 25 years. I my first one was a Maytag (still got it) and second one is this one.

So far so good. I replaced an old Whirlpool washer that lasted about 13 years. I like that there is a timer and that you can see the clothes in the washer. It's been great so far. No rattling like the old washer. I like that no agitator so it holds a larger load.

Very nice - bought for a rental house and looked great

Love, love, love. I bought both washer and dryer. I stacked them and they work fantastic. They have many options for washing and dryer, including steam. The lint trap for dryer is a great design. No more lint all over dryer.

Loooove this washer. Delivery was quick and simple. Easy set up.

I thought this washer would be a down grade to the one I had. It is actually just as good as my previous washer that I payed twice as much for. It works hard for my entire family everyday without noise or problems.

Washer is working great so far. It takes much less time to wash a load compared to our previous washer. We did have an issue with installers where instructions said they would level the machine & I had to remind them & have my level handy to check as they adjusted the legs.

The washer is great and so were the guys that came and installed it. I wasn't too happy about when they delivered because they were supposed to come on a Saturday morning between 7 and 1 and they called me at 11 that morning saying they had to reschedule and couldn't get me in until the next Thursday.

This unit is packed with utility. It has excellent load capacity and all the bells and whistles, minus the steam function, which I specifically didn't need.